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20 C.F.R. §§ 658.420–658.426

6 sections in range

§658.420. Responsibilities of the Employment and Training Administration regional office.

20 C.F.R. § 658.420

(a)
Each Regional Administrator must establish and maintain a Complaint System within each ETA regional office.
(b)
The Regional Administrator must designate Department of Labor officials to process ES regulation-related complaints as follows:
(1)
All complaints received at the ETA regional office under this subpart that allege unlawful discrimination or reprisal for protected activity in violation of nondiscrimination laws, such as those enforced by the EEOC or CRC, or in violation of the Immigration and Nationality Act's anti-discrimination provision found at 8 U.S.C. 1324b, must be logged and immediately referred to the appropriate State-level E.O. Officer(s).
(2)
All complaints other than those described in paragraph (b)(1) of this section must be assigned to a regional office official designated by the Regional Administrator, provided that the regional office official designated to process MSFW complaints must be the Regional Monitor Advocate (RMA).
(c)
Except for those complaints under paragraph (b)(1) of this section, the Regional Administrator must designate Department of Labor officials to process employment-related law complaints in accordance with § 658.422, provided that the regional official designated to process MSFW employment-related law complaints must be the RMA. The RMA must follow up monthly on all complaints filed by MSFWs including complaints under paragraph (b)(1) of this section.
(d)
The Regional Administrator must ensure that all complaints and all related documents and correspondence are logged with a notation of the nature of each item.
Notes, amendments, and revision history

Amendments

[81 FR 56352, Aug. 19, 2016, as amended 88 FR 82733, Nov. 24, 2023]

Authority

Authority: Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B.

Source

Source: 81 FR 56352, Aug. 19, 2016, unless otherwise noted.

Amendments

[81 FR 56352, Aug. 19, 2016, as amended 88 FR 82733, Nov. 24, 2023]

§658.421. Processing of Wagner-Peyser Act Employment Service regulation-related complaints.

20 C.F.R. § 658.421

(a)
(1)
Except as provided below in paragraph (a)(2) of this section, no complaint alleging a violation of the ES regulations may be processed at the ETA regional office level until the complainant has exhausted the SWA administrative remedies set forth at §§ 658.411 through 658.418. If the Regional Administrator determines that a complaint has been prematurely filed with an ETA regional office, the Regional Administrator must inform the complainant within 10 working days in writing that the complainant must first exhaust those remedies before the complaint may be filed in the regional office. A copy of this letter and a copy of the complaint also must be sent to the State Administrator.
(2)
If a complaint is submitted directly to the Regional Administrator and if they determine that the nature and scope of a complaint described in paragraph (a) of this section is such that the time required to exhaust the administrative procedures at the SWA level would adversely affect a significant number of individuals, the RA must accept the complaint and take the following action:
(i)
If the complaint is filed against an employer, the regional office must process the complaint in a manner consistent with the requirements imposed upon State agencies by §§ 658.411 and 658.418. A hearing must be offered to the parties once the Regional Administrator makes a determination on the complaint.
(ii)
If the complaint is filed against a SWA, the regional office must follow procedures established at § 658.411(d).
(b)
The ETA regional office is responsible for processing appeals of determinations made on complaints at the SWA level. An appeal includes any letter or other writing which the Regional Administrator reasonably understands to be requesting review if it is received by the regional office and signed by a party to the complaint.
(c)
(1)
Once the Regional Administrator receives a timely appeal, they must request the complete SWA file, including the original Complaint/Referral Form from the appropriate SWA.
(2)
The Regional Administrator must review the file in the case and must determine within 10 business days whether any further investigation or action is appropriate; however, if the Regional Administrator determines that they need to request legal advice from the Office of the Solicitor at the U.S. Department of Labor, then the Regional Administrator is allowed 20 business days to make this determination.
(d)
If the Regional Administrator determines that no further action is warranted, the Regional Administrator will send their determination in writing to the appellant within 5 days of the determination, with a notification that the appellant may request a hearing before a Department of Labor Administrative Law Judge (ALJ) by filing a hearing request in writing with the Regional Administrator within 20 working days of the appellant's receipt of the notification.
(e)
If the Regional Administrator determines that further investigation or other action is warranted, the Regional Administrator must undertake such an investigation or other action necessary to resolve the complaint.
(f)
After taking the actions described in paragraph (e) of this section, the Regional Administrator must either affirm, reverse, or modify the decision of the State hearing official, and must notify each party to the State hearing official's hearing or to whom the State office determination was sent, notice of the determination and notify the parties that they may appeal the determination to the Department of Labor's Office of Administrative Law Judges within 20 business days of the party's receipt of the notice.
(g)
If the Regional Administrator finds reason to believe that a SWA or one of its ES offices has violated ES regulations, the Regional Administrator must follow the procedures set forth at subpart H of this part.
Notes, amendments, and revision history

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82733, Nov. 24, 2023]

Authority

Authority: Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B.

Source

Source: 81 FR 56352, Aug. 19, 2016, unless otherwise noted.

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82733, Nov. 24, 2023]

§658.422. Processing of employment-related law complaints by the Regional Administrator.

20 C.F.R. § 658.422

(a)
This section applies to all complaints submitted directly to the Regional Administrator or their representative.
(b)
Each complaint filed by an MSFW alleging violation(s) of employment-related laws must be taken in writing, logged, and referred to the appropriate enforcement agency for prompt action. If such a complaint alleges a violation of nondiscrimination laws or reprisal for protected activity, it must be referred to the appropriate State-level E.O. Officer in accordance with § 658.420(b)(1).
(c)
Each complaint submitted by a non-MSFW alleging violation(s) of employment-related laws must be logged and referred to the appropriate enforcement agency for prompt action. If such a complaint alleges a violation of nondiscrimination laws or reprisal for protected activity, it must be referred to the appropriate State-level E.O. Officer in accordance with § 658.420(b)(1).
(d)
Upon referring the complaint in accordance with paragraphs (b) and (c) of this section, the regional official must inform the complainant of the enforcement agency (and individual, if known) to which the complaint was referred.
Notes, amendments, and revision history

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82733, Nov. 24, 2023]

Authority

Authority: Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B.

Source

Source: 81 FR 56352, Aug. 19, 2016, unless otherwise noted.

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82733, Nov. 24, 2023]

§658.424. Proceedings before the Office of Administrative Law Judges.

20 C.F.R. § 658.424

(a)
If a party requests a hearing pursuant to § 658.421 or § 658.707, the Regional Administrator must:
(1)
Send the party requesting the hearing, and all other parties to the prior State level hearing, a written notice (hard copy or electronic) that the matter will be referred to the Office of Administrative Law Judges for a hearing;
(2)
Compile four hearing files (hard copy or electronic) containing copies of all documents relevant to the case, indexed and compiled chronologically; and
(3)
Send simultaneously one hearing file to the Department of Labor Chief Administrative Law Judge, 800 K Street NW., Suite 400N, Washington, DC 20001-8002, one hearing file to the OWI Administrator, and one hearing file to the Solicitor of Labor, Attn: Associate Solicitor for Employment and Training Legal Services, and retain one hearing file.
(b)
Proceedings under this section are governed by the rules of practice and procedure at subpart A of 29 CFR part 18, Rule of Practice and Procedure for Administrative Hearings before the Office of Administrative Law Judges, except where otherwise specified in this section or at § 658.425.
(c)
Upon receipt of a hearing file, the ALJ designated to the case must notify the party requesting the hearing, all parties to the prior State hearing official hearing (if any), the State agency, the Regional Administrator, the OWI Administrator, and the Solicitor of Labor of the receipt of the case. After conferring all the parties, the ALJ may decide to make a determination on the record in lieu of scheduling a hearing.
(d)
The ALJ may decide to consolidate cases and conduct hearings on more than one complaint concurrently if they determine that the issues are related or that the complaints will be processed more expeditiously.
(e)
If the parties to the hearing are located in more than one State or are located in the same State but access to the hearing location is extremely inconvenient for one or more parties as determined by the ALJ, the ALJ must:
(1)
Whenever possible, hold a single hearing, at a location convenient to all parties or their representatives wishing to appear and present evidence, with all such parties and/or their representatives present.
(2)
If a hearing location cannot be established by the ALJ at a location pursuant to paragraph (e)(1) of this section, the ALJ may conduct, with the consent of the parties, the hearing by a telephone conference call. If the hearing is conducted via telephone conference call the parties and their representatives must have the option to participate in person or via telephone.
(3)
Where the ALJ is unable, for any reason, to conduct a telephonic hearing under paragraph (e)(2) of this section, the ALJ must confer with the parties on how to proceed.
(f)
Upon deciding to hold a hearing, the ALJ must notify all involved parties of the date, time, and place of the hearing.
(g)
The parties to the hearing must be afforded the opportunity to present, examine, and cross-examine witnesses. The ALJ may elicit testimony from witnesses, but may not act as advocate for any party. The ALJ has the authority to issue subpoenas.
(h)
The ALJ must receive, and make part of the record, documentary evidence offered by any party and accepted at the hearing, provided that copies of such evidence is provided to the other parties to the proceeding prior to the hearing at the time required by the ALJ.
(i)
Technical rules of evidence do not apply to hearings conducted pursuant to this part, but rules or principles designed to assure production of the most credible evidence available and to subject testimony to test by cross-examination must be applied where reasonably necessary by the ALJ conducting the hearing. The ALJ may exclude irrelevant, immaterial, or unduly repetitious evidence.
(j)
The case record, or any portion thereof, must be available for inspection and copying by any party to the hearing at, prior to, or subsequent to the hearing upon request. Special procedures may be used for disclosure of medical and psychological records such as disclosure to a physician designated by the individual concerned.
(k)
The ALJ must, if feasible, encourage resolution of the dispute by conciliation at any time prior to the conclusion of the hearing.
Notes, amendments, and revision history

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 82733, Nov. 24, 2023]

Authority

Authority: Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B.

Source

Source: 81 FR 56352, Aug. 19, 2016, unless otherwise noted.

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 82733, Nov. 24, 2023]

§658.425. Decision of Department of Labor Administrative Law Judge.

20 C.F.R. § 658.425

(a)
The ALJ may—
(1)
Rule that they lack jurisdiction over the case—
(2)
Rule that the appeal has been withdrawn, with the written consent of all parties;
(3)
Rule that reasonable cause exists to believe that the appeal has been abandoned; or
(4)
Render such other rulings as are appropriate to the issues in question. However, the ALJ does not have jurisdiction to consider the validity or constitutionality of the ES regulations or of the Federal statutes under which they are promulgated.
(b)
Based on the entire record, including any legal briefs, the record before the State agency, the investigation (if any) and determination of the Regional Administrator, and evidence provided at the hearing, the ALJ must prepare a written decision. The ALJ must send a copy of the decision stating the findings of fact and conclusions of law to the parties to the hearing, including the State agency, the Regional Administrator, the OWI Administrator, and the Solicitor, and to entities filing amicus briefs (if any).
(c)
The decision of the ALJ serves as the final decision of the Secretary.
Notes, amendments, and revision history

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82733, Nov. 24, 2023]

Authority

Authority: Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B.

Source

Source: 81 FR 56352, Aug. 19, 2016, unless otherwise noted.

Amendments

[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82733, Nov. 24, 2023]

§658.426. Complaints against the United States Employment Service.

20 C.F.R. § 658.426

(a)
Complaints alleging that an ETA regional office or the National Office has violated ES regulations must be mailed to the Assistant Secretary for Employment and Training, U.S. Department of Labor, Washington, DC 20210. Such complaints must include:
(1)
A specific allegation of the violation;
(2)
The date of the incident;
(3)
Location of the incident;
(4)
The individual alleged to have committed the violation; and
(5)
Any other relevant information available to the complainant.
(b)
The Assistant Secretary or the Regional Administrator as designated must make a determination and respond to the complainant after investigation of the complaint.
Notes, amendments, and revision history

Authority

Authority: Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B.

Source

Source: 81 FR 56352, Aug. 19, 2016, unless otherwise noted.