§382.76. May a carrier require a service animal user to check-in physically at the airport?
14 C.F.R. § 382.76
You may not require a passenger with a disability to check-in physically at the airport, rather than using the online check-in available to the general public, on the basis that the passenger is traveling with a service animal.
Notes, amendments, and revision history
Amendments
[Doc. No. DOT-OST-2018-0068, 85 FR 79774, Dec. 10, 2020]
Authority
Authority: 49 U.S.C. 41702 and 41705, Pub. L. 115-254, and Pub. L. 118-63.
Source
Source: Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, unless otherwise noted.
Amendments
[Doc. No. DOT-OST-2018-0068, 85 FR 79774, Dec. 10, 2020]