(1)
Adverse action— The term adverse action means an action taken by a covered digital labor platform provider with respect to an app-based worker that a reasonable person would find negatively impacts the app-based worker’s access to or terms, conditions, or privileges of work, including fewer (by volume or frequency) or less favorable work assignments or offers, less or unfavorable hours or shifts, reduced access to bonuses, incentives, or other benefits, temporary, permanent, or indefinite suspension, deactivation or termination, restriction of access to the platform, failure to promote, failure to pay, and reductions in pay.
(2)
Aggregated app-based worker data— The term aggregated app-based worker data means data with respect to multiple app-based workers that is combined or collected together in a summary or other form that prevents the identification of any specific app-based worker.
(3)
App-based worker— The term app-based worker, with respect to a covered digital labor platform provider, means an individual who performs work or provides services for remuneration on or through the covered digital labor platform of the covered digital labor platform provider, regardless of whether the individual is compensated by the covered digital labor platform provider or another person.
(4)
Applicant— The term applicant, with respect to a covered digital labor platform, means an individual who has signed up for, applied for, activated, or created an account in order to provide services on or through the covered digital labor platform of a covered digital labor platform provider as an app-based worker but has not yet been approved for or offered work through the covered digital labor platform.
(5)
Attribute— The term attribute includes, as applicable, the tenure, demographics, reviews, acceptance rate, part-time status, average weekly hours, and location of an app-based worker.
(6)
Authorized agent— The term authorized agent means a person (other than a covered digital labor platform provider or a vendor or affiliated person of the provider) that an app-based worker has authorized to receive disclosures from a covered digital labor platform in accordance with section 7, including a labor organization.
(7)
Automated decision system—
(A)
In general— The term automated decision system means any tool, software, system, process, function, program, method, model, or formula using, or designed with, computation to issue an automated decision system output that is used to augment, assist, or replace human judgment, decision making, or policy implementation.
(B)
Exclusions— Notwithstanding subparagraph (A), the term automated decision system does not include any spam email filter, firewall, antivirus software, calculator, database, dataset, or other compilation of data.
(8)
Automated decision system output— The term automated decision system output means any information, data, assumption, prediction, scoring, classification, recommendation, decision, or conclusion generated by an automated decision system.
(9)
Commerce; person— The terms commerce and person have the meanings given the terms in section 3 of the Fair Labor Standards Act of 1938 (
29 U.S.C. 203).
(10)
Covered digital labor platform—
(A)
In general— The term covered digital labor platform means a platform provided, offered, or used by a covered digital labor platform provider that—
(i)
is provided, at least in part, through electronic means such as an online-enabled application, internet site, or mobile application;
(ii)
provides services performed by an app-based worker at the request of a consumer;
(iii)
involves the facilitation of work to be performed by an individual in exchange for payment, regardless of whether such work is performed online or in a certain geographic location; and
(iv)
involves the use of an automated decision-making system or electronic monitoring tool.
(B)
Exclusions—
(i)
In general— Notwithstanding subparagraph (A), the term covered digital labor platform does not include—
(I)
any platform that—
(aa)
only provides the means by which service providers can reach an end-user, customer, or recipient, without involvement of the platform in the terms or conditions of the work; or
(bb)
only organizes the activities of volunteers; or
(II)
any platform that has the primary purpose of exploiting or sharing real property assets for short-term accommodations or that allows an individual who is not a professional to resell goods.
(ii)
Burden of proof— A person providing, offering, or using a platform that the person believes is a platform described in subclause (I) or (II) shall have the burden of proof to establish that the platform is a platform described in such a subclause for purposes of any enforcement activity taken under section 9.
(11)
Covered digital labor platform provider— The term covered digital labor platform provider—
(A)
means a person engaged in commerce or an industry affecting commerce that employs an app-based worker to perform work or provide services for remuneration on or through the covered digital labor platform of the person, or that otherwise engages, arranges, or facilitates the performance of such work or provision of such services, regardless of whether the app-based worker is compensated by such person or another person; and
(B)
includes any successor in interest of such person and any person who acts directly or indirectly in the interest of the covered digital labor platform provider in relation to an app-based worker.
(12)
Data— The term data, used with respect to an app-based worker, means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular app-based worker, regardless of how the information is collected, inferred, or obtained, including the following:
(A)
Personal identity information and characteristics, such as the app-based worker’s name, address or other contact information, demographic information, government-issued identification number, citizenship and familial status, criminal background, employment history, financial history, health status or history, and information regarding immutable characteristics.
(B)
Any data related to the work activities of an app-based worker.
(C)
Online information with respect to the app-based worker, including any internet protocol address used by, social media activity of, or other digital sources or unique identifiers associated with the app-based worker.
(D)
Individual behavior or preferences, including observable or measurable actions, habits, preferences, interests, or vulnerabilities, including the individual’s political, personal, or professional affiliations, web browsing history, purchase history, financial circumstances, or consumer behaviors.
(E)
Biometric information, including imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.
(F)
Inferences drawn from any of the data described in this paragraph, including internally generated inferences, or worker profiles generated by inferences, by or for the covered digital labor platform provider.
(13)
Electronic monitoring tool— The term electronic monitoring tool means any system, application, or instrument that facilitates the collection of data concerning the activities, communications, actions, biometrics, attributes, or behaviors of an app-based worker by any means other than direct observation by another individual, including through the use of a computer, telephone, wire, radio, camera, electromagnetic, photoelectronic, or photo-optical system.
(14)
Employ— The term employ has the meaning given such term in section 3 of the Fair Labor Standards Act of 1938 (
29 U.S.C. 203).
(15)
Labor organization— The term labor organization means—
(A)
a labor organization, as such term is defined in section 2 of the National Labor Relations Act (
29 U.S.C. 152); or
(B)
the collective bargaining representative of a craft or class of employees for purposes of the Railway Labor Act (
45 U.S.C. 151 et seq.).
(16)
Individualized— The term individualized means data described in subparagraph (A), (C), (D), (E), or (F) of paragraph (12) that is—
(A)
specific to a specific app-based worker or group, band, class, or tier of app-based workers; or
(B)
inferred about a specific app-based worker or group, band, class, or tier of app-based workers based on other such data.
(17)
On-demand— The term on-demand means a service available to a waiting, time-sensitive consumer after the consumer makes a request or places an order for such service via a covered digital labor platform.
(18)
Predispute arbitration agreement— The term predispute arbitration agreement means any agreement to arbitrate a dispute that has not yet arisen at the time of the making of the agreement.
(19)
Predispute joint-action waiver— The term predispute joint-action waiver means an agreement, including as part of a predispute arbitration agreement, that would prohibit, or waive the right of, one of the parties to the agreement to participate in a joint, class, or collective action in a judicial, arbitral, administrative, or other forum, concerning a dispute that has not yet arisen at the time of the making of the agreement.
(20)
Secretary— The term Secretary means the Secretary of Labor.
(21)
Take rate— The term take rate, with respect to a covered digital labor platform provider that offers a consumer any on-demand transportation services, means the percentage of the total amount such a covered digital labor platform provider charges to a consumer for such a service provided on or through the covered digital labor platform, exclusive of any tip, that is not paid to an app-based worker as remuneration with respect to that service.
(22)
Time on task— The term time on task, with respect to an app-based worker performing on-demand services, means an amount of time that begins when an app-based worker is assigned or accepts a work assignment on a covered digital labor platform for the performance of a service and ends when—
(A)
the work assignment is completed; or
(B)
the work assignment is cancelled.
(23)
Time worked— The term time worked—
(A)
with respect to an app-based worker providing on-demand services, includes all time that an app-based worker is logged into a covered digital labor platform and available to perform services on or through the covered digital labor platform; and
(B)
with respect to an app-based worker who works shifts or blocks of time that are in any way scheduled in advance of performing the work, includes all time from when the app-based worker reports to work through the completion of assigned tasks or shift work, as further defined and delimited in regulations by the Secretary.
(24)
Vendor— The term vendor means any entity or other third party engaged by a covered digital labor platform provider (or by any contractor of the covered digital labor platform provider) to provide software, technology, or any related service that is used to collect, store, analyze, or interpret app-based worker data.
(25)
Work assignment— The term work assignment means an assignment or offer on a covered digital labor platform to provide services for a consumer that is assigned to or accepted by an app-based worker for the performance of services with respect to that assignment or offer.
(26)
Work-related decision— The term work-related decision means any decision made by a covered digital labor platform provider with respect to—
(A)
hiring, engaging, or promoting an app-based worker;
(B)
taking an adverse action against an app-based worker; or
(C)
the terms, privileges, or conditions of the work of an app-based worker, including a decision that affects or could affect the pay, the benefits, other compensation, the schedule of work, the hours of work, an evaluation, a performance rating, the job content, an assignment of work, the access to work, the productivity requirements, or the workplace health and safety of the app-based worker.