Section 1 Short title
This Act may be cited as the “Reliable Social Security Service for Seniors Act”.
Reliable Social Security Service for Seniors Act
A BILL
To amend the Social Security Act to ensure that each office of the Social Security Administration and each State agency that makes disability determinations are fully staffed with employees to answer calls during business hours, and for other purposes.
Sec. 2 Telephone hours at Social Security Administration offices and certain State offices
In general— Section 205 of the Social Security Act (42 U.S.C. 405) is amended by adding at the end the following:
“(v) Telephone hours at Social Security Administration offices—The Commissioner of Social Security shall ensure that each office of the Social Security Administration is fully staffed with employees to answer calls during standard business hours, including 8:00 a.m. to 5:00 p.m. local time, Mondays, Tuesdays, Wednesdays, Thursdays, and Fridays, excluding Federal holidays.”
Effective date— The amendment made by subsection (a) shall take effect on January 1, 2027.