Section 1 Short title; findings
Short title— This Act may be cited as the “Schedules That Work Act”.
Findings— Congress finds the following:
The vast majority of the United States workforce today is juggling responsibilities at home and at work. Women are primary breadwinners or co-breadwinners in 2/3 of families with children in the United States.
Despite the dual responsibilities of today's workforce, many workers have little notice of their work schedules and lack the ability to make changes to the work hours in such schedules, which undermines their ability to accommodate family responsibilities.
Mothers working in low-paid jobs are more likely to be the primary or sole breadwinner for their families than mothers working in higher-paid jobs. For example, nearly 7 in 10 mothers in the 1/5 of households in the United States with the lowest incomes bring home all or most of their families’ income, compared to less than 1/3 of their counterparts in the highest-income quintile.
At the same time, low-paid workers often have the least control over their work hours and face the most unpredictable schedules. In some industries, “just-in-time” scheduling practices, which base workers' schedules on perceived consumer demand to minimize labor costs, are particularly common. Employers using these practices often post work schedules with little notice, vary work hours widely from week to week, cancel shifts at the last minute, and schedule employees for “on call” shifts (requiring an employee to call in to work to find out whether the employee will have to work later that day) or “clopening” shifts (requiring an employee to work a closing shift at night followed by an opening shift a few hours later). For example, national survey data show that—
about 2/3 of hourly retail and food service workers receive their work schedules with less than 2 weeks’ advance notice and about 1/3 receive their schedule with less than 1 week’s notice;
more than 1 in 5 hourly retail and food service workers have been scheduled for on-call shifts, and more than 1 in 3 have worked “clopening” shifts; and
65 percent of hourly retail and food service workers would like a more stable and predictable schedule.
Unfair work scheduling practices make it difficult for low-paid workers to—
provide necessary care for children and other family members, including securing and maintaining stable child care;
access and receive needed care for the workers’ own serious health conditions;
pursue workforce training;
get or keep a second job, which many workers need to make ends meet;
plan for and access transportation to reach worksites; and
qualify for and maintain eligibility for needed public benefits and work supports, such as child care subsidies and benefits under the supplemental nutrition assistance program, due to fluctuations in income and work hours.
Unstable work schedules pre-date the pandemic and economic recession caused by COVID–19, but the harm of these workplace practices is exacerbated as millions of workers risk their own health and safety at jobs with few protections, volatile schedules, and inadequate hours, in an effort to support themselves and their families. Employers have continued to use “just-in-time” scheduling practices throughout the pandemic, even as workers face additional caregiving challenges due to school and child care closures and quarantines.
A growing body of research demonstrates that unstable and unpredictable work schedules have significant detrimental impacts on sleep quality, mental health, and happiness, and are associated with unstable child care arrangements and negative health and behavioral outcomes for children. And impacts are likely to be the most severe for workers of color and their families, as workers of color are more likely than their White counterparts—even compared to White coworkers at the same company—to experience unstable work schedules. Unstable and unpredictable work schedules—and the work-family conflict they produce—are also associated with higher rates of turnover, which creates further instability for employers and workers. Some examples of the detrimental impacts of unstable and unpredictable work schedules are as follows:
Unstable work schedules lead to more household economic strain and time conflicts and undermine the well-being of parents, all of which can negatively impact children’s health and behavior.
Workers with the most severe instability in their work schedules also face the highest risk of negative behavior and health outcomes for their children.
The exposure of a parent to on-call shifts and last-minute shift changes are associated with more unstable child care arrangements and with the use of siblings to provide care.
Work schedule instability causes more work-family conflict, which increases the chance that a worker will be forced to leave his or her job, which is associated with downward mobility of the earnings of the worker.
Relative to White workers, workers of color are more likely to—
have cancelled shifts;
have on-call shifts;
be involuntary part-time workers;
have trouble getting time off; and
work “clopening” shifts, as described in paragraph (3)(B).
The statistics described in clause (i) remain true after controlling for demographics, human capital, worker power, firm segregation, and discordance with the race or ethnicity of the worker and the manager. Race gaps in job quality are greater for women of color.
Workers who receive shorter advanced notice, who work on-call shifts, who experience last-minute shift cancellation and timing changes, or with more volatile work hours are more likely to experience hunger, residential hardships, and more overall economic hardship.
Unpredictable and unstable work schedules are common in a wide range of occupations, with evidence of particular concentration in food service, retail, cleaning, hospitality, and warehouse occupations. These occupations are critically important to the United States economy.
Employers that have implemented fair work scheduling policies that allow workers to have more control over their work schedules, and provide more predictable and stable schedules, have experienced significant benefits, including reductions in absenteeism and workforce turnover, and increased worker morale and engagement. For example, when Gap Inc. piloted strategies to make work schedules more stable and predictable for employees, the Gap Inc. stores that implemented these strategies experienced higher productivity and a 7 percent increase in sales, compared to those Gap Inc. stores that did not implement these strategies.
This Act is a first step in responding to the needs of workers for a voice in the timing of their work hours and for more predictable schedules.