Section 1 Short title
This Act may be cited as the “Reporting Instances of Non-authorized Grift Act of 2021” or the “RING Act of 2021”.
Reporting Instances of Non-authorized Grift Act of 2021
A BILL
To require creditors to establish a phone line to assist obligors who are 50 years of age and older to resolve billing errors, and for other purposes.
Sec. 2 Billing error assistance
Section 161 of the Truth in Lending Act (15 U.S.C. 1666) is amended by adding at the end the following:
“(f) Billing error assistance
“(1) In general—Not later than 1 year after the date of the enactment of this subsection, each creditor shall—
“(A) establish and publish the phone number for a toll-free phone line that is dedicated to directly assisting obligors age 50 and older to navigate the process described in this section for resolving billing errors, including the mitigation of fraudulent activity; and
“(B) provide a clear, understandable, and prominent notice to such obligors of the availability of such phone line through, email, websites, mailings, and other forms of communication as determined helpful and appropriate by the creditor.
“(2) Personally identifiable information—Each creditor shall ensure that the operator of any phone line established pursuant to paragraph (1) does not require any obligor to disclose personally identifiable information, including a social security number, to verify the age of such obligor.”