(1)
Amtrak— The term Amtrak means the National Railroad Passenger Corporation, doing business as “Amtrak”.
(2)
Station agent— The term station agent means an Amtrak employee who is responsible for—
(A)
assisting passengers with intercity passenger rail travel;
(B)
selling Amtrak tickets;
(C)
providing customer service during operating hours; or
(D)
performing building maintenance duties at any Amtrak facility.