Sec. 2
Commission defined
added
In this Act, the term Commission means the Federal Trade Commission.
(a)
removed
Establishment— There is established a Senior Scams Prevention Advisory Council (referred to in this Act as the Advisory Council).
(b)
removed
Members— The Advisory Council shall be composed of the following individuals or their designees:
(1)
removed
The Chairman of the Federal Trade Commission.
(2)
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The Secretary of the Treasury.
(3)
removed
The Attorney General.
(4)
removed
The Director of the Bureau of Consumer Financial Protection.
(5)
removed
Not more than 2 representatives from each of the following sectors, including trade associations, to be selected by the Chairman of the Federal Trade Commission:
(C)
removed
Telecommunications.
(D)
removed
Wire-transfer services.
(E)
removed
Senior peer advocates.
(F)
removed
Consumer advocacy organization with efforts focused on preventing seniors from becoming the victims of scams.
(G)
removed
Financial services, including institutions who engage in digital currency.
(H)
removed
Prepaid cards.
(6)
removed
A member of the Board of Governors of the Federal Reserve System.
(7)
removed
A prudential regulator, as defined in section 1002 of the Consumer Financial Protection Act of 2010 (12 U.S.C. 5481).
(8)
removed
The Director of the Financial Crimes Enforcement Network.
(9)
removed
Any other Federal, State, or local agency, industry representative, consumer advocate, or entity, as determined by the Chairman of the Federal Trade Commission.
(1)
removed
In general— The Advisory Council shall, while considering public comment—
(A)
removed
collect information on the existence, use, and success of model educational materials and programs for retailers, financial services providers, and wire-transfer companies, that—
(i)
removed
may be used as a guide to educate employees on how to identify and prevent scams that affect seniors; and
(I)
removed
useful information for retailers, financial services providers, and wire transfer companies for the purpose described in clause (i);
(II)
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training for employees on ways to identify and prevent such scams;
(III)
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the best methods for keeping employees up to date on the latest scams;
(IV)
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the most effective signage and best placement for signage in retail locations to warn seniors about scammers’ use of gift cards, prepaid cards, and wire transfer services;
(V)
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suggestions on effective collaborative community education campaigns;
(VI)
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available technology to assist in identifying possible scams at the point of sale; and
(VII)
removed
other information that would be helpful to retailers, wire transfer companies, financial institutions, and their employees as they work to prevent fraud affecting seniors; and
(B)
removed
based on the information collected under subparagraph (A)—
(i)
removed
identify inadequacies, omissions, or deficiencies in such educational materials and programs for the categories listed in subparagraph (A) and their execution in reaching employees to protect seniors from scams; and
(ii)
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create model materials that fill those inadequacies, omissions, or deficiencies.
(2)
removed
Encouraged use— The Chairman of the Federal Trade Commission shall, after the public comment period is complete—
(A)
removed
make the model educational materials and programs and information about execution of the programs described in paragraph (1) publicly available; and
(B)
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encourage the use and distribution of the materials created under this subsection to prevent scams affecting seniors by governmental agencies and the private sector.
(d)
removed
Reports— Section 101(c)(2) of the Elder Abuse Prevention and Prosecution Act (34 U.S.C. 21711(c)(2)) is amended—
(1)
removed
in subparagraph (C), by striking “and” at the end;
(2)
removed
in subparagraph (D), by striking the period at the end and inserting “; and”; and
(3)
removed
by adding at the end the following:
removed
“(E) for the Federal Trade Commission, include information on—
removed
“(i) the Senior Scams Prevention Advisory Council’s model educational materials and program, any recommendations of such Advisory Council, and any views or considerations made by members of the Advisory Council or by public comment that were not included in the Advisory Council’s model materials or considered an official recommendation by the Advisory Council;
removed
“(ii) the Senior Scams Prevention Advisory Council’s findings about senior scams (including information about the ways scams affect seniors, including the negative effects on their well-being); and
removed
“(iii) any recommendations on ways stakeholders can continue to work together to reduce scams affecting seniors.”
(e)
removed
Termination— This Act, and the amendments made by this Act, cease to be in effect on the date that is 5 years after the date of enactment of this Act.
Sec. 102
Senior Scams Prevention Advisory Group
added
(a)
added
Establishment of Senior Scams Prevention Advisory Group— There is established a Senior Scams Prevention Advisory Group (referred to in this section as the Advisory Group).
(b)
added
Members— The Advisory Group shall be composed of stakeholders such as the following individuals or the designees of such individuals:
(1)
added
The Chairman of the Federal Trade Commission.
(2)
added
The Secretary of the Treasury.
(3)
added
The Attorney General.
(4)
added
The Director of the Bureau of Consumer Financial Protection.
(5)
added
Representatives from each of the following sectors, including trade associations, to be selected by Federal Trade Commission:
(C)
added
Telecommunications.
(D)
added
Wire-transfer services.
(E)
added
Senior peer advocates.
(F)
added
Consumer advocacy organizations with efforts focused on preventing seniors from becoming the victims of scams.
(G)
added
Financial services, including institutions that engage in digital currency.
(6)
added
A member of the Board of Governors of the Federal Reserve System.
(7)
added
A prudential regulator, as defined in section 1002 of the Consumer Financial Protection Act of 2010 (12 U.S.C. 5481).
(8)
added
The Director of the Financial Crimes Enforcement Network.
(9)
added
Any other Federal, State, or local agency, industry representative, consumer advocate, or entity, as determined by the Federal Trade Commission.
(c)
added
No compensation for members— A member of the Advisory Group shall serve without compensation in addition to any compensation received for the service of the member as an officer or employee of the United States, if applicable.
(1)
added
In general— The Advisory Group shall—
(A)
added
collect information on the existence, use, and success of educational materials and programs for retailers, financial services, and wire-transfer companies, which—
(i)
added
may be used as a guide to educate employees on how to identify and prevent scams that affect seniors; and
(I)
added
useful information for retailers, financial services, and wire transfer companies for the purpose described in clause (i);
(II)
added
training for employees on ways to identify and prevent senior scams;
(III)
added
best practices for keeping employees up to date on current scams;
(IV)
added
the most effective signage and placement in retail locations to warn seniors about scammers’ use of gift cards, prepaid cards, and wire transfer services;
(V)
added
suggestions on effective collaborative community education campaigns;
(VI)
added
available technology to assist in identifying possible scams at the point of sale; and
(VII)
added
other information that would be helpful to retailers, wire transfer companies, financial institutions, and their employees as they work to prevent fraud affecting seniors; and
(B)
added
based on the findings in subparagraph (A)—
(i)
added
identify inadequacies, omissions, or deficiencies in those educational materials and programs for the categories listed in subparagraph (A) and their execution in reaching employees to protect older adults; and
(ii)
added
create model materials, best practices guidance, or recommendations to fill those inadequacies, omissions, or deficiencies that may be used by industry and others to help protect older adults from scams.
(2)
added
Encouraged use— The Federal Trade Commission shall—
(A)
added
make the materials or guidance created by the Federal Trade Commission described in paragraph (1) publicly available; and
(B)
added
encourage the use and distribution of the materials created under this subsection to prevent scams affecting seniors by governmental agencies and the private sector.
(e)
added
Reports— Section 101(c)(2) of the Elder Abuse Prevention and Prosecution Act (34 U.S.C. 21711(c)(2)) is amended—
(1)
added
in subparagraph (C), by striking “and” at the end;
(2)
added
in subparagraph (D), by striking the period at the end and inserting “; and”; and
(3)
added
by adding at the end the following:
added
“(E) for the Federal Trade Commission, in relevant years, information on—
added
“(i) the newly created materials, guidance, or recommendations of the Senior Scams Prevention Advisory Group established under section 2 of the Stop Senior Scams Act, and any relevant views or considerations made by members of the Advisory Group that were not included in the Advisory Group’s model materials or considered an official recommendation by the Advisory Group;
added
“(ii) the Senior Scams Prevention Advisory Group’s findings about senior scams and industry educational materials and programs; and
added
“(iii) any recommendations on ways stakeholders can continue to work together to reduce scams affecting seniors.”
(f)
added
Termination— This Act, and the amendments made by this Act, ceases to be effective on the date that is 5 years after the date of enactment of this Act.
Sec. 202
Senior Fraud Advisory Office
added
(a)
added
Establishment of advisory office— The Federal Trade Commission shall establish an office within the Bureau of Consumer Protection for the purpose of advising the Commission on the prevention of fraud targeting seniors and to assist the Commission with the following:
(1)
added
Oversight— The advisory office shall monitor the market for mail, television, internet, telemarketing, and recorded message telephone call (hereinafter referred to as “robocall”) fraud targeting seniors and shall coordinate with other relevant agencies regarding the requirements of this section.
(2)
added
Consumer education— The Commission through the advisory office shall, in consultation with the Attorney General, the Secretary of Health and Human Services, the Postmaster General, the Chief Postal Inspector for the United States Postal Inspection Service, and other relevant agencies—
(A)
added
disseminate to seniors and families and caregivers of seniors general information on mail, television, internet, telemarketing, and robocall fraud targeting seniors, including descriptions of the most common fraud schemes;
(B)
added
disseminate to seniors and families and caregivers of seniors information on reporting complaints of fraud targeting seniors either to the national toll-free telephone number established by the Commission for reporting such complaints, or to the Consumer Sentinel Network, operated by the Commission, where such complaints will become immediately available to appropriate law enforcement agencies, including the Federal Bureau of Investigation and the attorneys general of the States;
(C)
added
in response to a specific request about a particular entity or individual, provide publically available information of enforcement action taken by the Commission for mail, television, internet, telemarketing, and robocall fraud against such entity; and
(D)
added
maintain a website to serve as a resource for information for seniors and families and caregivers of seniors regarding mail, television, internet, telemarketing, robocall, and other identified fraud targeting seniors.
(3)
added
Complaints— The Commission through the advisory office shall, in consultation with the Attorney General, establish procedures to—
(A)
added
log and acknowledge the receipt of complaints by individuals who believe they have been a victim of mail, television, internet, telemarketing, and robocall fraud in the Consumer Sentinel Network, and shall make those complaints immediately available to Federal, State, and local law enforcement authorities; and
(B)
added
provide to individuals described in subparagraph (A), and to any other persons, specific and general information on mail, television, internet, telemarketing, and robocall fraud, including descriptions of the most common schemes using such methods of communication.
(b)
added
Commencement— The Commission shall commence carrying out the requirements of this section not later than one year after the date of enactment of this Act.
Sec. 502
Unfair and deceptive practices cooperation study
added
(1)
added
Study required— Not later than 1 year after the date of the enactment of this Act, the Federal Trade Commission shall conduct a study on facilitating and refining existing efforts with State Attorneys General to prevent, publicize, and penalize frauds and scams being perpetrated on individuals in the United States.
(2)
added
Requirements of study— In conducting the study, the Commission shall examine the following:
(A)
added
The roles and responsibilities of the Commission and State Attorneys General that best advance collaboration and consumer protection.
(B)
added
The policies, procedures, and mechanisms that facilitate cooperation and communications across the Commission.
(C)
added
How resources should be dedicated to best advance such collaboration and consumer protection.
(D)
added
The accountability mechanisms that should be implemented to promote collaboration and consumer protection.
(3)
added
Consultation and public comment— In producing the study required in paragraph (1), the Commission shall—
(i)
added
the National Association of State Attorneys General;
(ii)
added
public interest organizations dedicated to consumer protection;
(iii)
added
relevant private sector entities; and
(iv)
added
any other Federal or State agency that the Federal Trade Commission considers necessary; and
(B)
added
provide opportunity for public comment and advice relevant to the production of the study.
(b)
added
Report to congress— Not later than 6 months after the completion of the study required pursuant to subsection (a), the Commission shall submit to the Committee on Energy and Commerce of the House of Representatives and the Committee on Commerce, Science, and Transportation of the Senate, and make publicly available on the website of the Commission, a report that contains the following:
(1)
added
The results of the study.
(2)
added
Recommended best practices to enhance collaboration efforts between the Commission and State Attorneys General with respect to preventing, publicizing, and penalizing fraud and scams.
(3)
added
Quantifiable metrics by which enhanced collaboration can be measured.
(4)
added
Legislative recommendations, if any, to enhance collaboration efforts between the Commission and State Attorneys General to prevent, publicize, and penalize fraud and scams.