H.R. 6084 — what changed

added “714. Single point of contact for identity theft victims

added “(a) In general—The Commissioner of Social Security shall establish and implement procedures to ensure that any individual whose social security account number has been misused (such as to fraudulently obtain benefits under title II, VIII, or XVI of this Act, in a manner that affects an individual’s records at the Social Security Administration, or in a manner that prompts the individual to request a new social security account number) has a single point of contact at the Social Security Administration throughout the resolution of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible.

added “(b) Single point of contact

added “(1) In general—For purposes of subsection (a), the single point of contact shall consist of a team or subset of specially trained employees who—

added “(A) have the ability to coordinate with other units to resolve the issues involved in the individual's case, and

added “(B) shall be accountable for the case until its resolution.

added “(2) Team or subset—The employees included within the team or subset described in paragraph (1) may change as required to meet the needs of the Social Security Administration, provided that procedures have been established to—

added “(A) ensure continuity of records and case history, and

added “(B) notify the individual when appropriate.”

removed Title VII of the Social Security Act (42 U.S.C. 901 et seq.) is amended by adding at the end the following:

removed “714. Single point of contact for identity theft victims

removed “(a) In general—The Commissioner of Social Security shall establish and implement procedures to ensure that any individual who requests a new social security account number due to theft or breach or whose social security account number is used to fraudulently obtain benefits under title II, VIII, or XVI of this Act has a single point of contact at the Social Security Administration throughout the processing of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible.

removed “(b) Single point of contact

removed “(1) In general—For purposes of subsection (a), the single point of contact shall consist of a team or subset of specially trained employees who—

removed “(A) have the ability to coordinate with other units to resolve the issues involved in the individual's case, and

removed “(B) shall be accountable for the case until its resolution.

removed “(2) Team or subset—The employees included within the team or subset described in paragraph (1) may change as required to meet the needs of the Social Security Administration, provided that procedures have been established to—

removed “(A) ensure continuity of records and case history, and

removed “(B) notify the individual when appropriate.”