Contact Lens Consumer Health Protection Act of 2016
A BILL
To modernize the prescription verification process for contact lenses, to clarify consumer protections regarding false advertising of contact lenses, and for other purposes.
Sec. 2 Improvement of contact lens prescriber verification process
“(7) A toll-free telephone number and email address for prescribers to call or email with questions relating to a verification request, as required under subsection (i).”
“(B) If a prescriber communicates a question or concern about the accuracy of the prescription, or any other matter relating to the verification of the prescription, to a seller through the toll-free telephone service or dedicated email address required under subsection (i) before such 8-business-hour period has ended, the prescription shall be considered unverified until the seller obtains affirmative confirmation of the accuracy of the prescription from the prescriber.”
“(f) Invalid prescriptions and questions concerning accuracy
“(1) Invalid prescriptions—If a prescriber informs a seller before the deadline set forth in subparagraph (A) of subsection (d)(3) that the contact lens prescription is inaccurate, expired, or otherwise invalid—
“(A) the seller shall not fill the prescription; and
“(B) the prescriber shall specify the basis for the inaccuracy or invalidity of the prescription.
“(2) Questions concerning accuracy—If a prescriber communicates a question or concern about the accuracy of a prescription as described in subsection (d)(3)(B) before the deadline set forth in such subsection—
“(A) the seller shall not fill the prescription; and
“(B) the prescriber shall provide the seller with an accurate prescription.
“(3) Correction—In any case, if the prescription communicated by the seller to the prescriber is inaccurate, the prescriber shall correct it.”
“(e) Prescriber preferred method of communication
“(1) In general—A prescriber may provide written notification to a seller requesting that all requests for verification from that seller be communicated to that prescriber by that prescriber’s preferred method or methods of communication, selected from among the methods of communication offered by the seller pursuant to paragraph (2).
“(2) Methods offered—Each seller shall offer a prescriber methods for communication for selection as the prescriber's preferred method or methods of communication under paragraph (1). Such offer—
“(A) shall include—
“(i) live telephone;
“(ii) facsimile; and
“(iii) email; and
“(B) may include such additional methods of communication as the seller considers appropriate.
“(3) Requirement—In a case in which a prescriber, pursuant to paragraph (1), provides written notification to a seller indicating a preferred method or methods of communication as described in such paragraph, the seller may only request verification from the prescriber through the method or methods indicated.”
“(i) Telephone service and dedicated email address
“(1) In general—A seller of contact lenses who requests verification of any contact lens prescription shall provide—
“(A) a toll-free telephone service that is operable during regular business hours and operated by live persons; and
“(B) a dedicated email address for the sole purpose of responding to prescribers’ questions and concerns regarding verification requests.
“(2) Capacity—Such toll-free telephone service shall maintain a sufficient number of working telephone lines operated by live persons to enable ready access by prescribers to the service.”
Sec. 3 Modification of prohibition on alteration of contact lens prescriptions
“(f) No alteration
“(1) In general—A seller may not alter a contact lens prescription and when dispensing a contact lens prescription, may only dispense such prescription exactly as written by the prescriber.
“(2) Private labels—In a case in which a private label contact lens is included on the contact lens prescription and the same contact lens is manufactured by the same company and sold under multiple labels to individual providers, the seller may fill the prescription with a contact lens of exactly the same material, design, and power as manufactured by that company under another label.”
Sec. 4 Requirements for improved recordkeeping by sellers of contact lenses
“(1) Communications generally—A seller”
“(2) Prescriptions—Each seller shall maintain a database that includes, for each prescription received by a seller, the following:
“(A) The date on which the prescription was issued.
“(B) The specified expiration date of the prescription.
“(3) Preferred methods of communication—For each written notification that a seller receives under subsection (e)(1), the seller shall keep a copy of such notification for a period of not less than 3 years.”
Sec. 5 Prohibition on representation in advertising that prescriptions for contact lenses may be filled after expiration date
“(1) contact”
“(2) a prescription for a contact lens may be filled after the expiration date of the prescription.”
Sec. 6 Increased penalties for sellers of contact lenses who violate requirements relating to prescriber verification
“(c) Applicability—This chapter shall apply to all sales of contact lenses in the United States and the sellers involved in such sales, notwithstanding where the seller is located.”
Sec. 7 Contact lens consumer compliance and safety study
Sec. 8 Modification of definitions
“(E) Power, material, manufacturer, or device name.”
“(4) Business hour—The term business hour means, with respect to a prescriber, any hour during a business day within the period beginning at 9:00 in the morning and ending at 5:00 in the evening in the time zone of the prescriber.
“(5) Business day—The term business day means any day other than Saturday and Sunday and other than a legal holiday (within the meaning of section 7503 of the Internal Revenue Code of 1986).”