BRAVE Act of 2016
A BILL
To amend title 38, United States Code, to require voice mail for certain telephone lines paid for by the Secretary of Veterans Affairs, and for other purposes.
Sec. 2 Voice mail for certain telephone lines paid for by the Secretary of Veterans Affairs
“(a) Telephone service for medical officers and facility directors—The Secretary”
“(b) Voice mail required
“(1) The primary telephone line for any facility of the Department shall include voice mail.
“(2) The introductory message of any voice mail under paragraph (1) shall inform the caller of—
“(A) the name of the relevant facility;
“(B) when the caller may expect a response; and
“(C) another telephone number to call in case of emergency.
“(c) Performance reviews—In reviewing the performance of any employee responsible for responding to messages left on voice mail under subsection (b), the Secretary shall consider the timeliness of such responses.”