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BRAVE Act of 2016

H.R. 4477 · 114th Congress · Feb 4, 2016 · Lineage

A BILL

To amend title 38, United States Code, to require voice mail for certain telephone lines paid for by the Secretary of Veterans Affairs, and for other purposes.

Section 1 Short title

This Act may be cited as the “Be Responsive to all Veterans Expeditiously Act of 2016” or the “BRAVE Act of 2016”.

Sec. 2 Voice mail for certain telephone lines paid for by the Secretary of Veterans Affairs

(a)
In general— Section 705 of title 38, United States Code, is amended—
(1)
in the heading, by striking “for medical officers and facility directors”;
(2)
by striking “The Secretary” and inserting the following:

“(a) Telephone service for medical officers and facility directors—The Secretary”

(3)
by adding at the end the following:

“(b) Voice mail required

“(1) The primary telephone line for any facility of the Department shall include voice mail.

“(2) The introductory message of any voice mail under paragraph (1) shall inform the caller of—

“(A) the name of the relevant facility;

“(B) when the caller may expect a response; and

“(C) another telephone number to call in case of emergency.

“(c) Performance reviews—In reviewing the performance of any employee responsible for responding to messages left on voice mail under subsection (b), the Secretary shall consider the timeliness of such responses.”

(b)
Clerical amendment— The table of sections for chapter 7 of title 38, United States Code, is amended by striking the item relating to section 705 and inserting the following: