Medicare Advantage Participant Bill of Rights Act of 2014
A BILL
To enhance beneficiary and provider protections and improve transparency in the Medicare Advantage market, and for other purposes.
2. Limitation on removal of Medicare Advantage providers by MA organizations
“(7) Limitation on removal of providers from MA plans by MA organizations
“(A) Removal of providers with cause—Beginning with plan year 2015, except as provided in subparagraph (C), an MA organization offering an MA plan may only remove a provider of services or a supplier from a network of such plan if the organization has cause to remove such provider or supplier.
“(B) Cause to remove providers
“(i) In General—An MA organization offering an MA plan has cause to remove a provider of services or a supplier from a network of such plan if the Secretary determines that the provider or supplier is—
“(I) medically negligent;
“(II) in violation of any legal or contractual requirement applicable to the provider or supplier acting within the lawful scope of practice, including any participation or other requirement applicable to such provider or supplier under this title or under any contractual term for such plan; or
“(III) otherwise unfit to furnish items and services in accordance with requirements of this title.
“(ii) Consideration of cost to MA organizations—For purposes of subparagraph (A), cost to an MA organization offering an MA plan due to the participation of a provider of services or supplier in a network of such plan does not constitute cause for the MA organization to remove such provider or supplier from the network, and such cost may not be considered as a factor in favor of a determination that such organization has cause to remove the provider.
“(C) Exception—With respect to each upcoming plan year, beginning with plan year 2015, an MA organization offering an MA plan may only remove a provider of services or supplier from a network of such plan for reasons not specified in subparagraph (B)(i) before the date that is 60 days before the first day of the annual coordinated election period for such plan year under section 1851(e)(3).
“(D) Notice and appeal process
“(i) In General—Any removal of a provider of services or supplier from a network of an MA plan may occur only after the completion of a fair notice and appeal process that the Secretary shall establish by regulation. Such process shall require the MA organization to provide to such provider or supplier and to the Secretary an explanation of the reason or reasons for the removal.
“(ii) Application
“(I) Application of new process—In the case of a removal of a provider of services or supplier from a network of an MA plan occurring on or after the effective date published in a final rule for such fair notice and appeal process, such process shall apply in lieu of the process for the termination or suspension of a provider contract under section 422.202(a) of title 42, Code of Federal Regulations.
“(II) Continuation of old process—In the case of a removal of a provider of services or supplier from a network of an MA plan occurring before such effective date, the process for the termination or suspension of a provider contract under section 422.202(a) of title 42, Code of Federal Regulations, shall apply.
“(E) Participant notice and protection
“(i) Notice to participants of provider removal—Not less than 60 days before the date on which a provider of services or supplier is removed from a network of an MA plan, the MA organization offering such plan shall provide notification of the removal to each individual enrolled in such plan receiving items or services from the provider or supplier during the plan year in effect on the date of removal or during the previous plan year. Such notification shall include—
“(I) the names and telephone numbers of in-network providers of services and suppliers offering items and services that are the same or similar to the items and services offered by the removed provider or supplier;
“(II) information regarding the options available to an individual enrolled in such plan to request the continuation of medical treatment or therapy with the removed provider or supplier; and
“(III) one or more customer service telephone numbers that an individual enrolled in such plan may access to obtain information regarding changes to the network of the plan.
“(ii) Annual notice of change—In addition to providing the notification of removal as required under clause (i), the MA organization offering such MA plan shall include such notification in the annual notice of change for the MA plan for the upcoming plan year.
“(iii) Continuity of care—In any case in which a provider of services or supplier is removed from a network of an MA plan, such plan shall ensure that the removal satisfies the continuity of care requirements under paragraph (1)(A) with respect to each individual enrolled in such plan receiving items or services from the provider or supplier during the plan year in effect on the date of removal or during the previous plan year.
“(F) Rule of construction—Nothing in this paragraph shall be construed as affecting the ability of a provider of services or supplier to decline to participate in a network of an MA plan.
“(8) Transparency in measures used by MA organizations to establish or modify provider networks
“(A) In General—Beginning with plan year 2016, an MA organization offering an MA plan shall include the information described in subparagraph (B)—
“(i) in the annual bid information submitted by the MA organization with respect to the MA plan under section 1854; and
“(ii) on the Internet Web Site for the MA plan.
“(B) Information described—The information described in this subparagraph is the following:
“(i) Information regarding the measures used by the MA organization to establish or modify the provider network of the MA plan, including measures of the quality and efficiency of providers. Such information shall include the specifications, methodology, and sample size of such measures.
“(ii) Other information related to the establishment or modification of such provider network that the Secretary determines appropriate.
“(C) Limitation—The information described in subparagraph (B) shall not include any individually identifiable information of any provider or supplier of services.”
“(K) fails to comply with sections 1852(d)(7) or 1852(d)(8); or”