Congress makes the following findings:
(1)
Despite an improving economy, a recent study indicates that among veterans with service-connected disabilities who served in the Armed Forces after September 11, 2001 (hereinafter referred to as “wounded warriors”), the unemployment rate is nearly 17.8 percent.
(2)
Wounded warriors should receive the tools, skills, education, resources, and support needed to find work and thrive economically.
(3)
Designed to provide the expert counseling and other services and supports vital to achieving economic empowerment, the vocational rehabilitation and employment program of the Department of Veterans Affairs should be the premier program assisting wounded warriors to realize their economic goals.
(4)
Only 20 percent of wounded warriors pursuing an education in 2013 chose to pursue vocational rehabilitation, while 54 percent chose to use their entitlement to educational assistance under the Post-9/11 Educational Assistance Program of the Department of Veterans Affairs, thereby foregoing counseling and other supports.
(5)
Wounded warriors who elect to pursue an education through the Post-9/11 Educational Assistance Program rather than vocational rehabilitation and education report choosing the such program because of its relatively easier, more expeditious application process, and the far greater freedom it affords the veteran to pursue his or her career or educational goals.
(6)
The Department of Veterans Affairs continues to face challenges with the program’s workload management, particularly with staff and resource allocation models, decentralized program administration, and staff training, resulting in some regional offices struggling with average caseloads as high as 175 per counselor, all of which are affecting the delivery and quality of services to veterans, according to the Government Accountability Office.