§9703. Managerial accountability and flexibility — Inbound Citations

Citations to 31 U.S.C. § 9703 as a whole

• 31 U.S.C. § 1115(h)

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  (h) For purposes of this section and sections 1116 through 1125, and sections 9703 and 9704, the term—

  (1) “agency” has the same meaning as such term is defined under section 306(f) of title 5;

  (2) “crosscutting” means across organizational (such as agency) boundaries;

  (3) “customer service measure” means an assessment of service delivery to a customer, client, citizen, or other recipient, which can include an assessment of quality, timeliness, and satisfaction among other factors;

  (4) “efficiency measure” means a ratio of a program activity’s inputs (such as costs or hours worked by employees) to its outputs (amount of products or services delivered) or outcomes (the desired results of a program);

  (5) “major management challenge” means programs or management functions, within or across agencies, that have greater vulnerability to waste, fraud, abuse, and mismanagement (such as issues identified by the Government Accountability Office as high risk or issues identified by an Inspector General) where a failure to perform well could seriously affect the ability of an agency or the Government to achieve its mission or goals;

  (6) “milestone” means a scheduled event signifying the completion of a major deliverable or a set of related deliverables or a phase of work;

  (7) “outcome measure” means an assessment of the results of a program activity compared to its intended purpose;

  (8) “output measure” means the tabulation, calculation, or recording of activity or effort that can be expressed in a quantitative or qualitative manner;

  (9) “performance goal” means a target level of performance expressed as a tangible, measurable objective, against which actual achievement can be compared, including a goal expressed as a quantitative standard, value, or rate;

  (10) “performance indicator” means a particular value or characteristic used to measure output or outcome;

  (11) “program activity” means a specific activity or project as listed in the program and financing schedules of the annual budget of the United States Government; and

  (12) “program evaluation” means an assessment, through objective measurement and systematic analysis, of the manner and extent to which Federal programs achieve intended objectives.
• 31 U.S.C. § 1116(c)(4)

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  (4) describe the use and assess the effectiveness in achieving performance goals of any waiver under section 9703 of this title;
• 31 U.S.C. § 9704(b)

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  (b) Pilot projects in the designated agencies shall include proposed waivers in accordance with section 9703 for one or more of the major functions and operations of the agency.
• 40 U.S.C. § 11315(c)(3)

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  (3) annually, as part of the strategic planning and performance evaluation process required (subject to section 1117 of title 31) under section 306 of title 5 and sections 1105(a)(28), 1115–1117, and 9703 (as added by section 5(a) of the Government Performance and Results Act of 1993 (Public Law 103–62, 107 Stat. 289)) of title 31—

  (A) assesses the requirements established for agency personnel regarding knowledge and skill in information resources management and the adequacy of those requirements for facilitating the achievement of the performance goals established for information resources management;

  (B) assesses the extent to which the positions and personnel at the executive level of the agency and the positions and personnel at management level of the agency below the executive level meet those requirements;

  (C) develops strategies and specific plans for hiring, training, and professional development to rectify any deficiency in meeting those requirements; and

  (D) reports to the head of the agency on the progress made in improving information resources management capability.