§5724. Definitions — Inbound Citations

15 U.S.C. § 5724

Cited by 12 provisions in release 119-102.

Citations to §5724(1)

15 U.S.C. § 5721(a)(1)

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(1) The Commission shall, in accordance with the requirements of this section, prescribe rules establishing procedures for the correction of billing errors with respect to telephone-billed purchases. The rules prescribed by the Commission shall also include provisions to prohibit unfair or deceptive acts or practices that evade such rules or undermine the rights provided to customers under this subchapter.
15 U.S.C. § 5721(d)

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(d) In prescribing rules under this section, the Commission shall consider, with respect to telephone-billed purchases, the following:

(1) The initiation of a billing review by a customer.

(2) Responses by billing entities and providing carriers to the initiation of a billing review.

(3) Investigations concerning delivery of telephone-billed purchases.

(4) Limitations upon providing carrier responsibilities, including limitations on a carrier’s responsibility to verify delivery of audio information or entertainment.

(5) Requirements on actions by billing entities to set aside charges from a customer’s billing statement.

(6) Limitations on collection actions by billing entities and vendors.

(7) The regulation of credit reports on billing disputes.

(8) The prompt notification of credit to an account.

(9) Rights of customers and telephone common carriers regarding claims and defenses.

(10) The extent to which the regulations should diverge from requirements under the Truth in Lending and Fair Credit Billing Acts [15 U.S.C. 1601 et seq., 1666 et seq.] in order to protect customers, and in order to be cost effective to billing entities.
15 U.S.C. § 5721(d)(3)

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(3) Investigations concerning delivery of telephone-billed purchases.
15 U.S.C. § 5722(b)

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(b) The Commission shall by regulation exempt from the requirements of this subchapter any class of telephone-billed purchase transactions within any State if it determines that under the law of that State that class of transactions is subject to requirements substantially similar to those imposed under this subchapter¹ or that such law gives greater protection to the consumer, and that there is adequate provision for enforcement.

Citations to §5724(4)

15 U.S.C. § 5721(d)(2)

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(2) Responses by billing entities and providing carriers to the initiation of a billing review.
15 U.S.C. § 5721(d)(4)

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(4) Limitations upon providing carrier responsibilities, including limitations on a carrier’s responsibility to verify delivery of audio information or entertainment.

Citations to §5724(5)

15 U.S.C. § 5721(d)(6)

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(6) Limitations on collection actions by billing entities and vendors.

Citations to §5724(6)

15 U.S.C. § 5721(a)(1)

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(1) The Commission shall, in accordance with the requirements of this section, prescribe rules establishing procedures for the correction of billing errors with respect to telephone-billed purchases. The rules prescribed by the Commission shall also include provisions to prohibit unfair or deceptive acts or practices that evade such rules or undermine the rights provided to customers under this subchapter.
15 U.S.C. § 5721(d)(1)

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(1) The initiation of a billing review by a customer.
15 U.S.C. § 5721(d)(5)

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(5) Requirements on actions by billing entities to set aside charges from a customer’s billing statement.
15 U.S.C. § 5721(d)(9)

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(9) Rights of customers and telephone common carriers regarding claims and defenses.
15 U.S.C. § 5721(d)(10)

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(10) The extent to which the regulations should diverge from requirements under the Truth in Lending and Fair Credit Billing Acts [15 U.S.C. 1601 et seq., 1666 et seq.] in order to protect customers, and in order to be cost effective to billing entities.