Division M — Consumer Protection and Telecommunications Provisions
M Consumer Protection and Telecommunications Provisions
I COVID–19 Price Gouging Prevention
Sec. 102 Prevention of price gouging
II E–Rate Support for Wi-Fi Hotspots, Other Equipment, Connected Devices, and Connectivity
Sec. 201 E–Rate support for Wi-Fi hotspots, other equipment, connected devices, and connectivity during emergency periods relating to COVID–19
III Emergency Benefit for Broadband Service
Sec. 301 Benefit for broadband service during emergency periods relating to COVID–19
Sec. 302 Enhanced Lifeline benefits during emergency periods
Sec. 303 Grants to States to strengthen National Lifeline Eligibility Verifier
Sec. 304 Definitions
IV Continued Connectivity
Sec. 401 Continued connectivity during emergency periods relating to COVID–19
“723. Continued connectivity during emergency periods relating to COVID–19
“(a) In general—During an emergency period described in subsection (c), it shall be unlawful—
“(1) for a provider of advanced telecommunications service or voice service to—
“(A) terminate, reduce, or change such service provided to any individual customer or small business because of the inability of the individual customer or small business to pay for such service if the individual customer or small business certifies to such provider that such inability to pay is a result of disruptions caused by the public health emergency to which such emergency period relates; or
“(B) impose late fees on any individual customer or small business because of the inability of the individual customer or small business to pay for such service if the individual customer or small business certifies to such provider that such inability to pay is a result of disruptions caused by the public health emergency to which such emergency period relates;
“(2) for a provider of advanced telecommunications service to, during such emergency period—
“(A) employ a limit on the amount of data allotted to an individual customer or small business during such emergency period, except that such provider may engage in reasonable network management; or
“(B) charge an individual customer or small business an additional fee for exceeding the limit on the data allotted to an individual customer or small business; or
“(3) for a provider of advanced telecommunications service that had functioning Wi-Fi hotspots available to subscribers in public places on the day before the beginning of such emergency period to fail to make service provided by such Wi-Fi hotspots available to the public at no cost during such emergency period.
“(b) Waiver—Upon a petition by a provider advanced telecommunications service or voice service, the provisions in subsection (a) may be suspended or waived by the Commission at any time, in whole or in part, for good cause shown.
“(c) Emergency periods described—An emergency period described in this subsection is any portion beginning on or after the date of the enactment of this section of the duration of a public health emergency declared pursuant to section 319 of the Public Health Service Act (42 U.S.C. 247d) as a result of COVID–19, including any renewal thereof.
“(d) Definitions—In this section:
“(1) Advanced telecommunications service—The term advanced telecommunications service means a service that provides advanced telecommunications capability (as defined in section 706 of the Telecommunications Act of 1996 (47 U.S.C. 1302)).
“(2) Broadband internet access service—The term broadband internet access service has the meaning given such term in section 8.1(b) of title 47, Code of Federal Regulations (or any successor regulation).
“(3) Individual customer—The term individual customer means an individual who contracts with a mass-market retail provider of advanced telecommunications service or voice service to provide service to such individual.
“(4) Reasonable network management—The term reasonable network management—
“(A) means the use of a practice that—
“(i) has a primarily technical network management justification; and
“(ii) is primarily used for and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the service; and
“(B) does not include other business practices.
“(5) Small business—The term small business has the meaning given such term under section 601(3) of title 5, United States Code.
“(6) Voice service—The term voice service has the meaning given such term under section 227(e)(8) of the Communications Act of 1934 (47 U.S.C. 227(e)(8)).
“(7) Wi-fi—The term Wi-Fi means a wireless networking protocol based on Institute of Electrical and Electronics Engineers standard 802.11 (or any successor standard).
“(8) Wi-fi hotspot—The term Wi-Fi hotspot means a device that is capable of—
“(A) receiving mobile broadband internet access service; and
“(B) sharing such service with another device through the use of Wi-Fi.”
V Don’t Break Up the T–Band
Sec. 501 Repeal of requirement to reallocate and auction T–Band spectrum
VI COVID–19 Compassion and Martha Wright Prison Phone Justice
Sec. 601 Findings
Sec. 602 Requirements for confinement facility communications services, during the COVID–19 pandemic and other times
“(e) Additional requirements for confinement facility communications services
“(1) Authority
“(A) In general—All charges, practices, classifications, and regulations for and in connection with confinement facility communications services shall be just and reasonable, and any such charge, practice, classification, or regulation that is unjust or unreasonable is declared to be unlawful.
“(B) Rulemaking required—Not later than 18 months after the date of the enactment of this subsection, the Commission shall issue rules to adopt, for the provision of confinement facility communications services, rates and ancillary service charges that are just and reasonable, which shall be the maximum such rates and charges that a provider of confinement facility communications services may charge for such services. In determining rates and charges that are just and reasonable, the Commission shall adopt such rates and charges based on the average industry costs of providing such services using data collected from providers of confinement facility communications services.
“(C) Biennial review—Not less frequently than every 2 years following the issuance of rules under subparagraph (B), the Commission shall—
“(i) determine whether the rates and ancillary service charges authorized by the rules issued under such subparagraph remain just and reasonable; and
“(ii) if the Commission determines under clause (i) that any such rate or charge does not remain just and reasonable, revise such rules so that such rate or charge is just and reasonable.
“(2) Interim rate caps—Until the Commission issues the rules required by paragraph (1)(B), a provider of confinement facility communications services may not charge a rate for any voice service communication using confinement facility communications services that exceeds the following:
“(A) For debit calling or prepaid calling, $0.04 per minute.
“(B) For collect calling, $0.05 per minute.
“(3) Assessment on per-minute basis—Except as provided in paragraph (4), a provider of confinement facility communications services—
“(A) shall assess all charges for a communication using such services on a per-minute basis for the actual duration of the communication, measured from communication acceptance to termination, rounded up to the next full minute, except in the case of charges for services that the confinement facility offers free of charge or for amounts below the amounts permitted under this subsection; and
“(B) may not charge a per-communication or per-connection charge for a communication using such services.
“(4) Ancillary service charges
“(A) General prohibition—A provider of confinement facility communications services may not charge an ancillary service charge other than—
“(i) if the Commission has not yet issued the rules required by paragraph (1)(B), a charge listed in subparagraph (B) of this paragraph; or
“(ii) a charge authorized by the rules adopted by the Commission under paragraph (1).
“(B) Permitted charges and rates—If the Commission has not yet issued the rules required by paragraph (1)(B), a provider of confinement facility communications services may not charge a rate for an ancillary service charge in excess of the following:
“(i) In the case of an automated payment fee, 2.9 percent of the total charge on which the fee is assessed.
“(ii) In the case of a fee for single-call and related services, the exact transaction fee charged by the third-party provider, with no markup.
“(iii) In the case of a live agent fee, $5.95 per use.
“(iv) In the case of a paper bill or statement fee, $2 per use.
“(v) In the case of a third-party financial transaction fee, the exact fee, with no markup, charged by the third party for the transaction.
“(5) Prohibition on site commissions—A provider of confinement facility communications services may not assess a site commission.
“(6) Relationship to State law—A State or political subdivision of a State may not enforce any law, rule, regulation, standard, or other provision having the force or effect of law relating to confinement facility communications services that allows for higher rates or other charges to be assessed for such services than is permitted under any Federal law or regulation relating to confinement facility communications services.
“(7) Definitions—In this subsection:
“(A) Ancillary service charge—The term ancillary service charge means any charge a consumer may be assessed for the setting up or use of a confinement facility communications service that is not included in the per-minute charges assessed for individual communications.
“(B) Automated payment fee—The term automated payment fee means a credit card payment, debit card payment, or bill processing fee, including a fee for a payment made by means of interactive voice response, the internet, or a kiosk.
“(C) Collect calling—The term collect calling means an arrangement whereby a credit-qualified party agrees to pay for charges associated with a communication made to such party using confinement facility communications services and originating from within a confinement facility.
“(D) Confinement facility—The term confinement facility—
“(i) means a jail or a prison; and
“(ii) includes any juvenile, detention, work release, or mental health facility that is used primarily to hold individuals who are—
“(I) awaiting adjudication of criminal charges or an immigration matter; or
“(II) serving a sentence for a criminal conviction.
“(E) Confinement facility communications service—The term confinement facility communications service means a service that allows incarcerated persons to make electronic communications (whether intrastate, interstate, or international and whether made using video, audio, or any other communicative method, including advanced communications services) to individuals outside the confinement facility, or to individuals inside the confinement facility, where the incarcerated person is being held, regardless of the technology used to deliver the service.
“(F) Consumer—The term consumer means the party paying a provider of confinement facility communications services.
“(G) Debit calling—The term debit calling means a presubscription or comparable service which allows an incarcerated person, or someone acting on an incarcerated person’s behalf, to fund an account set up through a provider that can be used to pay for confinement facility communications services originated by the incarcerated person.
“(H) Fee for single-call and related services—The term fee for single-call and related services means a billing arrangement whereby communications made by an incarcerated person using collect calling are billed through a third party on a per-communication basis, where the recipient does not have an account with the provider of confinement facility communications services.
“(I) Incarcerated person—The term incarcerated person means a person detained at a confinement facility, regardless of the duration of the detention.
“(J) Jail—The term jail—
“(i) means a facility of a law enforcement agency of the Federal Government or of a State or political subdivision of a State that is used primarily to hold individuals who are—
“(I) awaiting adjudication of criminal charges;
“(II) post-conviction and committed to confinement for sentences of one year or less; or
“(III) post-conviction and awaiting transfer to another facility; and
“(ii) includes—
“(I) city, county, or regional facilities that have contracted with a private company to manage day-to-day operations;
“(II) privately-owned and operated facilities primarily engaged in housing city, county, or regional incarcerated persons; and
“(III) facilities used to detain individuals pursuant to a contract with U.S. Immigration and Customs Enforcement.
“(K) Live agent fee—The term live agent fee means a fee associated with the optional use of a live operator to complete a confinement facility communications service transaction.
“(L) Paper bill or statement fee—The term paper bill or statement fee means a fee associated with providing a consumer an optional paper billing statement.
“(M) Per-communication or per-connection charge—The term per-communication or per-connection charge means a one-time fee charged to a consumer at the initiation of a communication.
“(N) Prepaid calling—The term prepaid calling means a calling arrangement that allows a consumer to pay in advance for a specified amount of confinement facility communications services.
“(O) Prison—The term prison—
“(i) means a facility operated by a State or Federal agency that is used primarily to confine individuals convicted of felonies and sentenced to terms in excess of one year; and
“(ii) includes—
“(I) public and private facilities that provide outsource housing to State or Federal agencies such as State Departments of Correction and the Federal Bureau of Prisons; and
“(II) facilities that would otherwise be jails but in which the majority of incarcerated persons are post-conviction or are committed to confinement for sentences of longer than one year.
“(P) Provider of confinement facility communications services—The term provider of confinement facility communications services means any communications service provider that provides confinement facility communications services, regardless of the technology used.
“(Q) Site commission—The term site commission means any monetary payment, in-kind payment, gift, exchange of services or goods, fee, technology allowance, or product that a provider of confinement facility communications services or an affiliate of a provider of confinement facility communications services may pay, give, donate, or otherwise provide to—
“(i) an entity that operates a confinement facility;
“(ii) an entity with which the provider of confinement facility communications services enters into an agreement to provide confinement facility communications services;
“(iii) a governmental agency that oversees a confinement facility;
“(iv) the State or political subdivision of a State where a confinement facility is located; or
“(v) an agent or other representative of an entity described in any of clauses (i) through (iv).
“(R) Third-party financial transaction fee—The term third-party financial transaction fee means the exact fee, with no markup, that a provider of confinement facility communications services is charged by a third party to transfer money or process a financial transaction to facilitate the ability of a consumer to make an account payment via a third party.
“(S) Voice service—The term voice service—
“(i) means any service that is interconnected with the public switched telephone network and that furnishes voice communications to an end user using resources from the North American Numbering Plan or any successor to the North American Numbering Plan adopted by the Commission under section 251(e)(1); and
“(ii) includes—
“(I) transmissions from a telephone facsimile machine, computer, or other device to a telephone facsimile machine; and
“(II) without limitation, any service that enables real-time, two-way voice communications, including any service that requires internet protocol-compatible customer premises equipment (commonly known as “CPE”) and permits out-bound calling, whether or not the service is one-way or two-way voice over internet protocol.”