---
kind: "section"
citation: "49 U.S.C. § 14101"
title: "49"
title_heading: "Transportation"
number: "14101"
heading: "Providing transportation and service"
release: "119-102"
date: "2026-07-12"
url: "https://uscodex.org/usc/49/14101"
units:
  - "Subtitle IV — Interstate Transportation"
  - "Part B — Motor Carriers, Water Carriers, Brokers, and Freight Forwarders"
  - "Chapter 141 — Operations of Carriers"
  - "Subchapter I — General Requirements"
---

# §14101. Providing transportation and service

- (a) **On Reasonable Request.—** A [carrier](/usc/49/13102.md?p=3) providing [transportation](/usc/49/10102.md?p=9) or service subject to jurisdiction under [chapter 135](/usc/49/chstIV/ptB/ch135.md) shall provide the [transportation](/usc/49/10102.md?p=9) or service on reasonable request. In addition, a [motor carrier](/usc/49/13102.md?p=14) shall provide safe and adequate service, equipment, and facilities.
- (b) **Contracts With Shippers.—**
  - (1) **In general.—** A [carrier](/usc/49/13102.md?p=3) providing [transportation](/usc/49/10102.md?p=9) or service subject to jurisdiction under [chapter 135](/usc/49/chstIV/ptB/ch135.md) may enter into a contract with a shipper, other than for the movement of [household goods](/usc/49/13102.md?p=10) described in [section 13102(10)(A)](/usc/49/13102.md?p=10-A), to provide specified services under specified [rates](/usc/49/10102.md?p=7) and conditions. If the shipper and [carrier](/usc/49/13102.md?p=3), in writing, expressly waive any or all rights and remedies under this part for the [transportation](/usc/49/10102.md?p=9) covered by the contract, the [transportation](/usc/49/10102.md?p=9) provided under the contract shall not be subject to the waived rights and remedies and may not be subsequently challenged on the ground that it violates the waived rights and remedies. The parties may not waive the provisions governing registration, insurance, or safety fitness.
  - (2) **Remedy for breach of contract.—** The exclusive remedy for any alleged breach of a contract entered into under this subsection shall be an action in an appropriate [State](/usc/49/10102.md?p=8) court or [United States](/usc/49/10102.md?p=10) district court, unless the parties otherwise agree.

## Source credit

(Added Pub. L. 104–88, title I, § 103, Dec. 29, 1995, 109 Stat. 890.)

## Notes

### Editorial Notes

### Prior Provisions

Provisions similar to those in this section were contained in section 11101 of this title prior to the general amendment of this subtitle by Pub. L. 104–88, § 102(a).

### Statutory Notes and Related Subsidiaries

### Effective Date

Section effective Jan. 1, 1996, except as otherwise provided in Pub. L. 104–88, see section 2 of Pub. L. 104–88, set out as a note under section 1301 of this title.