---
kind: "section"
citation: "7 C.F.R. § 2610.4"
title: "7"
number: "2610.4"
heading: "Requests for service."
url: "https://uscodex.org/cfr/7/2610.4"
---

# §2610.4. Requests for service.

- (a) Heads of USDA agencies will direct requests for audit or investigative service to the AIG/A, AIG/I, Audit Director, SAC, or to other OIG audit or investigation officials responsible for providing service of the type desired in the geographical area where service is desired.
- (b) Agency officials or other employees may, at any time, direct to the personal attention of the IG any audit or investigation matter that warrants such attention.
- (c) Other persons (i.e., non-USDA personnel) may address their communications regarding audit or investigative matters to: The Inspector General, U.S. Department of Agriculture, USDA Stop 2301, Washington, DC 20250.
- (d) OIG has established several channels for USDA employees and the general public to report fraud, waste, abuse, and mismanagement in USDA programs, or misconduct by a USDA employee. These include a general OIG Hotline, a Bribery/Assault Line, and (for USDA employees) a Whistleblower Ombudsman.
  - (1) **General fraud, waste, and abuse hotline—**
    - (i) **File complaint online—** http://www.usda.gov/oig/hotline.htm (click on “Submit a Complaint” button);
    - (ii) **Telephone—**
  - (800) 424-9121, (202) 690-1622, or (202) 690-1202 (Telecommunication Device for the Deaf);
    - (iii) **Facsimile—**
  - (202) 690-2474; or
    - (iv) Write a letter to United States Department of Agriculture, Office of Inspector General, P.O. Box 23399, Washington, DC 20026.
  - (2) **Bribery/Assault Line—**
  - (202) 720-7257 (24 hours a day).
  - (3) **Whistleblower Protection Ombudsman.** USDA employees may contact the Ombudsman via email at: OIGombudsman@oig.usda.gov. Additional information about the Ombudsman is available online at https://www.usda.gov/oig/ombudsman.htm.

## Notes

### Authority

Authority: 5 U.S.C. 301, 552; Inspector General Act of 1978, as amended, 5 U.S.C. app.; 7 U.S.C. 2270.

### Source

Source: 81 FR 93574, Dec. 21, 2016, unless otherwise noted.