---
kind: "section"
citation: "7 C.F.R. § 18.4"
title: "7"
number: "18.4"
heading: "Elements of program."
url: "https://uscodex.org/cfr/7/18.4"
---

# §18.4. Elements of program.


A satisfactory program shall include:

- (a) A statement of policy prohibiting discrimination in employment;
- (b) An administrative procedure enforcing that policy;
- (c) A positive affirmative action plan designed to assure equal opportunity in employment;
- (d) A procedure for identifying and eliminating employment practices tending to create or continue discrimination in employment;
- (e) A procedure for evaluating the success of the program;
- (f) Adequate provision for publicizing the program including dissemination of information to all those covered by these regulations;
- (g) A procedure for prompt processing of complaints assuring no less than minimum rights prescribed in [§ 18.5](/cfr/7/18.5.md);
- (h) Adequate provisions for the protection of complainants, employees, witnesses, and representatives from interference, harassment, intimidation and reprisal;
- (i) A procedure for the informal resolution of complaints; and,
- (j) **A procedure for recording receipt and disposition of all complaints.** A report of the receipt and a report of the disposition of all formal complaints will be sent promptly to the Secretary.

## Notes

### Authority

Authority: 5 U.S.C. 301, and secs. 1-10, 38 Stat. 372, as amended; 7 U.S.C. 341-349.

### Source

Source: 33 FR 12173, Aug. 29, 1968, unless otherwise noted.