---
kind: "section"
citation: "49 C.F.R. § 604.25"
title: "49"
number: "604.25"
heading: "Purpose."
url: "https://uscodex.org/cfr/49/604.25"
---

# §604.25. Purpose.


This subpart describes the requirements for filing a complaint challenging the registration of a private charter operator or qualified human service organization on the FTA charter registration website and filing a complaint regarding the provision of charter service by a recipient. Note: To save time and expense for all concerned, FTA expects all parties to attempt to resolve matters informally before beginning the official complaint process.


## Notes

### Authority

Authority: 49 U.S.C. 5323(d); 49 CFR 1.91.

### Source

Source: 73 FR 2345, Jan. 14, 2008, as amended at 90 FR 28213, July 1, 2025, unless otherwise noted.