---
kind: "section"
citation: "49 C.F.R. § 39.25"
title: "49"
number: "39.25"
heading: "May PVOs refuse to provide transportation or use of a vessel on the basis of disability?"
url: "https://uscodex.org/cfr/49/39.25"
---

# §39.25. May PVOs refuse to provide transportation or use of a vessel on the basis of disability?

- (a) As a PVO, you must not refuse to provide transportation or use of a vessel to a passenger with a disability on the basis of his or her disability, except as specifically permitted by this Part.
- (b) You must not refuse to provide transportation or use of a vessel to a passenger with a disability because the person's disability results in appearance or involuntary behavior that may offend, annoy, or inconvenience crewmembers or other passengers.
- (c) If you refuse to provide transportation or use of a vessel to a passenger on a basis relating to the individual's disability, you must provide to the person a written statement of the reason for the refusal. This statement must include the specific basis for your opinion that the refusal meets the standards of [§ 39.27](/cfr/49/39.27.md) or is otherwise specifically permitted by this part. You must provide this written statement to the person within 10 calendar days of the refusal of transportation or use of the vessel.

## Notes

### Authority

Authority: 42 U.S.C. 12101 through 12213; 49 U.S.C. 322; 29 U.S.C. 794.

### Source

Source: 75 FR 38893, July 6, 2010, unless otherwise noted.