---
kind: "section"
citation: "49 C.F.R. § 273.11"
title: "49"
number: "273.11"
heading: "Public benefits."
url: "https://uscodex.org/cfr/49/273.11"
---

# §273.11. Public benefits.

- (a) **Connectivity.** The connectivity metric is the percent of passengers connecting to and from other Amtrak routes, updated on an annual basis.
- (b) **Missed connections.** The missed connections metric is the percent of passengers connecting to/from other Amtrak routes who missed connections due to a late arrival from another Amtrak train, reported by route and updated on an annual basis.
- (c) **Community access.** The community access metric is the percent of Amtrak passenger-trips to and from not well-served communities, updated on an annual basis.
- (d) **Service availability.** The service availability metric is the total number of daily Amtrak trains per 100,000 residents in a metropolitan statistical area (MSA) for each of the top 100 MSAs in the United States, shown in total and adjusted for time of day, updated on an annual basis.

## Notes

### Authority

Authority: Sec. 207, Div. B, Pub. L. 110-432; 49 U.S.C. 24101, note; 49 U.S.C. 103(j); 49 CFR 1.81; 49 CFR 1.88; and 49 CFR 1.89.

### Source

Source: 85 FR 73000, Nov. 16, 2020, unless otherwise noted.