---
kind: "section"
citation: "49 C.F.R. § 1130.1"
title: "49"
number: "1130.1"
heading: "When no damages sought."
url: "https://uscodex.org/cfr/49/1130.1"
---

# §1130.1. When no damages sought.

- (a) **Form and content.** Informal complaint may be by letter or other writing filed with the Board and will be serially numbered as filed. The complaint must contain the essential elements of a formal complaint as specified at [49 CFR 1111.2](/cfr/49/1111.2.md) and may embrace supporting papers.
- (b) **Correspondence handling.** When an informal complaint appears susceptible of informal adjustment, the Board will send a copy or statement of the complaint to each subject of the complaint in an attempt to have it satisfied by correspondence, thereby avoiding the filing of a formal complaint.
- (c) **Discontinuance of informal proceeding.** The filing of an informal complaint does not preclude complainant from filing a formal complaint. If a formal complaint is filed, the informal proceeding will be discontinued.

## Notes

### Amendments

[47 FR 49570, Nov. 1, 1982, as amended at 48 FR 44827, Sept. 30, 1983; 69 FR 12806, Mar. 18, 2004; 82 FR 57382, Dec. 5, 2017; 84 FR 12944, Apr. 3, 2019]

### Authority

Authority: 49 U.S.C. 1321, 13301(f), 14709.

### Amendments

[47 FR 49570, Nov. 1, 1982, as amended at 48 FR 44827, Sept. 30, 1983; 69 FR 12806, Mar. 18, 2004; 82 FR 57382, Dec. 5, 2017; 84 FR 12944, Apr. 3, 2019]