---
kind: "section"
citation: "45 C.F.R. § 92.9"
title: "45"
number: "92.9"
heading: "Training."
url: "https://uscodex.org/cfr/45/92.9"
---

# §92.9. Training.

- (a) A covered entity must train relevant employees of its health programs and activities on the civil rights policies and procedures required by [§ 92.8](/cfr/45/92.8.md), as necessary and appropriate for the employees to carry out their functions within the covered entity consistent with the requirements of this part.
- (b) A covered entity must provide training that meets the requirements of [paragraph (a)](#a) of this section, as follows:
  - (1) To each relevant employee of the health program or activity as soon as possible, but no later than 30 days following a covered entity's implementation of the policies and procedures required by [§ 92.8](/cfr/45/92.8.md), and no later than 300 days following July 5, 2024;
  - (2) Thereafter, to each new relevant employee of the health program or activity within a reasonable period of time after the employee joins the covered entity's workforce; and
  - (3) To each relevant employee of the health program or activity whose functions are affected by a material change in the policies or procedures required by [§ 92.8](/cfr/45/92.8.md) and any other civil rights policies or procedures the covered entity has implemented within a reasonable period of time after the material change has been made.
  - (4) For purposes of this section, “relevant employees” includes permanent and temporary employees whose roles and responsibilities entail interacting with patients and members of the public; making decisions that directly or indirectly affect patients' health care, including the covered entity's executive leadership team and legal counsel; and performing tasks and making decisions that directly or indirectly affect patients' financial obligations, including billing and collections.
- (c) A covered entity must contemporaneously document its employees' completion of the training required by paragraphs [(a)](#a) and [(b)](#b) of this section in written or electronic form and retain said documentation for no less than three (3) calendar years.

## Notes

### Authority

Authority: 42 U.S.C. 18116.

### Source

Source: 89 FR 37692, May 6, 2024, unless otherwise noted.