---
kind: "section"
citation: "42 C.F.R. § 491.11"
title: "42"
number: "491.11"
heading: "Program evaluation."
url: "https://uscodex.org/cfr/42/491.11"
---

# §491.11. Program evaluation.

- (a) **The clinic or center carries out, or arranges for, a biennial evaluation of its total program.**
- (b) **The evaluation includes review of—**
  - (1) The utilization of clinic or center services, including at least the number of patients served and the volume of services;
  - (2) A representative sample of both active and closed clinical records; and
  - (3) **The clinic's or center's health care policies.**
- (c) **The purpose of the evaluation is to determine whether—**
  - (1) The utilization of services was appropriate;
  - (2) The established policies were followed; and
  - (3) **Any changes are needed.**
- (d) The clinic or center staff considers the findings of the evaluation and takes corrective action if necessary.

## Notes

### Amendments

[71 FR 55346, Sept. 22, 2006, as amended at 84 FR 51832, Sept. 30, 2019]

### Authority

Authority: 42 U.S.C. 263a and 1302.

### Amendments

[71 FR 55346, Sept. 22, 2006, as amended at 84 FR 51832, Sept. 30, 2019]