---
kind: "unit"
title: "38"
title_heading: "Pensions, Bonuses, and Veterans' Relief"
key: "chI/part0/subpartA"
level: "subpart"
label: "Subpart A"
heading: "Core Values, Characteristics, and Customer Experience Principles of the Department"
release: "ecfr-current"
date: "2026-08-27"
url: "https://uscodex.org/cfr/38/chI-part0-subpartA"
sections_count: 5
---

# Subpart A — Core Values, Characteristics, and Customer Experience Principles of the Department

Title 38 C.F.R. — Pensions, Bonuses, and Veterans' Relief › Chapter I — Department of Veterans Affairs › Part 0 — Values, Standards of Ethical Conduct, and Related Responsibilities

## Sections

- [§0.600. General.](/cfr/38/0.600.md)
- [§0.601. Core Values.](/cfr/38/0.601.md)
- [§0.602. Core Characteristics.](/cfr/38/0.602.md)
- [§0.603. Customer Experience principles.](/cfr/38/0.603.md)
- [§0.605. Ethical framework principles for access to and use of veteran data.](/cfr/38/0.605.md)