---
kind: "section"
citation: "38 C.F.R. § 18a.4"
title: "38"
number: "18a.4"
heading: "Duties of the Director, Contract Compliance Service."
url: "https://uscodex.org/cfr/38/18a.4"
---

# §18a.4. Duties of the Director, Contract Compliance Service.


Upon referral by the Chief Medical Director or the Under Secretary for Benefits, the Director, Contract Compliance Service will:

- (a) Investigate and process all complaints arising under Title VI of the Civil Rights Act of 1964;
- (b) Conduct periodic audits, reviews and evaluations;
- (c) Attempt to secure voluntary compliance by conciliatory or other informal means whenever investigation of a complaint, compliance review, failure to furnish assurance of compliance, or other source indicates noncompliance with Title VI; and

## Notes

### Amendments

[35 FR 10759, July 2, 1970, as amended at 51 FR 10386, Mar. 26, 1986]

### Authority

Authority: 5 U.S.C. 301, 38 U.S.C. 501 and 38 CFR 18.9(d) and appendix A, part 18.

### Amendments

[35 FR 10759, July 2, 1970, as amended at 51 FR 10386, Mar. 26, 1986]