---
kind: "section"
citation: "34 C.F.R. § 299.16"
title: "34"
number: "299.16"
heading: "What must an SEA include in its written resolution of a complaint?"
url: "https://uscodex.org/cfr/34/299.16"
---

# §299.16. What must an SEA include in its written resolution of a complaint?


An SEA must include the following in its written resolution of a complaint under an applicable program:

- (a) **A description of applicable statutory and regulatory requirements.**
- (b) **A description of the procedural history of the complaint.**
- (c) Findings of fact supported by citation, including page numbers, to supporting documents under [paragraph (h)](#h) of this section.
- (d) **Analysis and conclusions regarding the requirements.**
- (e) **Corrective actions, if applicable.**
- (f) **A statement of applicable appeal rights.**
- (g) A statement regarding the State's determination about whether it will provide services.
- (h) **All documents the SEA relied on in reaching its decision, paginated consecutively.**

## Notes

### Amendments

[89 FR 70344, Aug. 29, 2024]

### Authority

Authority: 20 U.S.C. 1221e-3 and 3474, unless otherwise noted. Section 299.4 also issued under 20 U.S.C. 7821 and 7823. Section 299.5 also issued under 20 U.S.C. 7428(c), 7801(11), 7901. Section 299.6 also issued under 20 U.S.C. 7881. Section 299.7 also issued under 20 U.S.C. 7881. Section 299.8 also issued under 20 U.S.C. 7881. Section 299.9 also issued under 20 U.S.C. 7881. Section 299.10 also issued under 20 U.S.C. 7881. Section 299.11 also issued under 20 U.S.C. 7881. Section 299.12 also issued under 20 U.S.C. 7881(a)(3)(B). Section 299.13 also issued under 20 U.S.C. 7844(a)(3)(C), 7883. Section 299.14 also issued under 20 U.S.C. 7844(a)(3)(C), 7883. Section 299.15 also issued under 20 U.S.C. 7844(a)(3)(C), 7883. Section 299.16 also issued under 20 U.S.C. 7883. Section 299.17 also issued under 20 U.S.C. 7883. Section 299.18 issued under 20 U.S.C. 6320(e), 7882, and 7883. Section 299.19 issued under 20 U.S.C. 6320(e) and 7882(a). Section 299.20 issued under 20 U.S.C. 6320(b)(6) and (e), 7881(c)(6), 7882, and 7883. Section 299.21 issued under 20 U.S.C. 7884(a)(1). Section 299.22 issued under 20 U.S.C. 7884(a)(1). Section 299.23 issued under 20 U.S.C. 7884(a)(1). Section 299.24 issued under 20 U.S.C. 7884(a)(1). Section 299.25 issued under 20 U.S.C. 7884(a)(1). Section 299.26 issued under 20 U.S.C. 7884(a)(1). Section 299.27 issued under 20 U.S.C. 7884(a)(2). Section 299.28 issued under 20 U.S.C. 7884(b).

### Source

Source: 62 FR 28252, May 22, 1997, unless otherwise noted.

### Amendments

[89 FR 70344, Aug. 29, 2024]