---
kind: "section"
citation: "30 C.F.R. § 291.105"
title: "30"
number: "291.105"
heading: "What must a complaint contain?"
url: "https://uscodex.org/cfr/30/291.105"
---

# §291.105. What must a complaint contain?


For purposes of this subpart, a complaint means a comprehensive written brief stating the legal and factual basis for the allegation that a shipper was denied open and nondiscriminatory access, together with supporting material. A complaint must:

- (a) Clearly identify the action or inaction which is alleged to violate 43 U.S.C. [1334(e)](/usc/43/1334.md?p=e) or [(f)(1)(A)](/usc/43/1334.md?p=f-1-A);
- (b) Explain how the action or inaction violates 43 U.S.C. [1334(e)](/usc/43/1334.md?p=e) or [(f)(1)(A)](/usc/43/1334.md?p=f-1-A);
- (c) Explain how the action or inaction affects your interests, including practical, operational, or other non-financial impacts;
- (d) Estimate any financial impact or burden;
- (e) State the specific relief or remedy requested; and
- (f) Include all documents that support the facts in your complaint including, but not limited to, contracts and any affidavits that may be necessary to support particular factual allegations.

## Notes

### Authority

Authority: 31 U.S.C. 9701, 43 U.S.C. 1334.

### Source

Source: 76 FR 64462, Oct. 18, 2011, unless otherwise noted.