---
kind: "section"
citation: "29 C.F.R. § 471.11"
title: "29"
number: "471.11"
heading: "What are the procedures for filing and processing a complaint?"
url: "https://uscodex.org/cfr/29/471.11"
---

# §471.11. What are the procedures for filing and processing a complaint?

- (a) **Filing complaints.** An employee of a covered contractor may file a complaint alleging that the contractor has failed to post the employee notice as required by the Executive Order and this part; and/or has failed to include the employee notice clause in subcontracts or purchase orders. Complaints may be filed with the Office of Labor-Management Standards (OLMS) or the Office of Federal Contract Compliance Programs (OFCCP) at 200 Constitution Avenue, NW., Washington, DC 20210, or with any OLMS or OFCCP field office.
- (b) **Contents of complaints.** The complaint must be in writing and must include:
  - (1) The employee's name, address, and telephone number;
  - (2) The name and address of the contractor alleged to have violated the Executive Order and this part;
  - (3) An identification of the alleged violation and the establishment or construction work site where it is alleged to have occurred;
  - (4) Any other pertinent information that will assist in the investigation and resolution of the complaint; and
  - (5) **The signature of the employee filing the complaint.**
- (c) **Complaint investigations.** In investigating complaints filed with the Department under this section, the Director of OFCCP will evaluate the allegations of the complaint and develop a case record. The record will include findings regarding the contractor's compliance with the requirements of the Executive Order and this part, and, as applicable, a description of conciliation efforts made, corrective action taken, and/or enforcement recommended.

## Notes

### Authority

Authority: 40 U.S.C. 101 et seq.; Executive Order 13496, 74 FR 6107, February 4, 2009; Secretary's Order No. 7-2009, 74 FR 58834, November 13, 2009; Secretary's Order No. 01-2020.

### Source

Source: 75 FR 28397, May 20, 2010, unless otherwise noted.