---
kind: "section"
citation: "20 C.F.R. § 652.215"
title: "20"
number: "652.215"
heading: "What staffing models must be used to deliver services in the Employment Service?"
url: "https://uscodex.org/cfr/20/652.215"
---

# §652.215. What staffing models must be used to deliver services in the Employment Service?

- (a) Except as provided in [paragraph (b)](#b) of this section, the Secretary requires that States deliver the labor exchange services described in [§ 652.3](/cfr/20/652.3.md) using State merit-staff employees employed according to the merit-system principles described in [5 CFR part 900](/cfr/5/part900.md), [subpart F](/cfr/20/subpartF.md)—Standards for a Merit System of Personnel Administration. This requirement also applies to the provision of services and activities under parts [653](/cfr/20/part653.md) and [658](/cfr/20/part658.md) of this chapter.
- (b) States authorized prior to February 5, 2020, to use a staffing model other than that described in [paragraph (a)](#a) of this section to deliver ES services may use the staffing model consistent with the model previously authorized for the State. These States may use merit-staffing flexibility only to the same extent that the Department had authorized it prior to February 5, 2020.
- (c) States using staffing models under [paragraph (b)](#b) of this section are required to participate in evaluations of their delivery of ES services conducted by the Department.
- (d) All States must comply with the requirements in this section no later than January 21, 2027.

## Notes

### Amendments

[88 FR 82726, Nov. 24, 2023, as amended at 91 FR 2488, Jan. 21, 2026]

### Authority

Authority: 29 U.S.C. chapter 4B; 38 U.S.C. chapters 41 and 42; Secs. 189 and 503, Public Law 113-128, 128 Stat. 1425 (Jul. 22, 2014).

### Source

Source: 81 FR 56337, Aug. 19, 2016, unless otherwise noted.

### Amendments

[88 FR 82726, Nov. 24, 2023, as amended at 91 FR 2488, Jan. 21, 2026]