---
kind: "section"
citation: "20 C.F.R. § 411.605"
title: "20"
number: "411.605"
heading: "What are the responsibilities of the EN that is not a State VR agency regarding the dispute resolution process?"
url: "https://uscodex.org/cfr/20/411.605"
---

# §411.605. What are the responsibilities of the EN that is not a State VR agency regarding the dispute resolution process?


The EN must:

- (a) Have grievance procedures that a beneficiary can use to seek a resolution to a dispute under the Ticket to Work program;
- (b) Give each beneficiary seeking services a copy of its internal grievance procedures;
- (c) Inform each beneficiary seeking services of the right to refer a dispute first to the PM for review, and then to us for a decision; and
- (d) **Inform each beneficiary of the availability of assistance from the State P&A system.**

## Notes

### Authority

Authority: Secs. 702(a)(5) and 1148 of the Social Security Act (42 U.S.C. 902(a)(5) and 1320b-19); sec. 101(b)-(e), Public Law 106-170, 113 Stat. 1860, 1873 (42 U.S.C. 1320b-19 note).

### Source

Source: 66 FR 67420, Dec. 28, 2001, unless otherwise noted.