---
kind: "section"
citation: "16 C.F.R. § 1020.3"
title: "16"
number: "1020.3"
heading: "What are the qualifications and duties of the Small Business Ombudsman?"
url: "https://uscodex.org/cfr/16/1020.3"
---

# §1020.3. What are the qualifications and duties of the Small Business Ombudsman?

- (a) The Chairman will appoint a senior, full-time Commission employee as Small Business Ombudsman. The Ombudsman must:
  - (1) Have a working knowledge of the Commission's statutes and regulations;
  - (2) Be familiar with the industries and products that the Commission regulates;
  - (3) Develop a working knowledge of the regulatory problems that small businesses experience;
  - (4) Perform the Ombudsman duties in addition to, and consistently with, other Commission responsibilities; and
  - (5) **Not work in the Office of Compliance or Office of Hazard Identification and Reduction.**
- (b) The duties of the Small Business Ombudsman will include, but not be limited to, the following:
  - (1) Developing and implementing a program to assist small businesses that is consistent with [§ 1020.4](/cfr/16/1020.4.md);
  - (2) Working to expedite Commission responses to small businesses and providing information, guidance, and technical assistance to small businesses;
  - (3) Performing a review, at least twice a year, of the Commission's regulatory agenda for actions likely to have a significant impact on small businesses; and
  - (4) Pursuing the interests of small businesses by maintaining a working relationship with appropriate officials in the Small Business Administration, in national trade associations that represent small businesses, and in the Commission.

## Notes

### Authority

Authority: 5 U.S.C. 601 note.

### Source

Source: 61 FR 52878, Oct. 9, 1996, unless otherwise noted.