---
kind: "section"
citation: "14 C.F.R. § 382.13"
title: "14"
number: "382.13"
heading: "Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?"
url: "https://uscodex.org/cfr/14/382.13"
---

# §382.13. Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?

- (a) As a carrier, you must modify your policies, practices, and facilities when needed to provide nondiscriminatory service to a particular individual with a disability, consistent with the standards of section 504 of the Rehabilitation Act, as amended.
- (b) This requirement is part of your general nondiscrimination obligation, and is in addition to your duty to make the specific accommodations required by this part.
- (c) However, you are not required to make modifications that would constitute an undue burden or would fundamentally alter your program.

## Notes

### Authority

Authority: 49 U.S.C. 41702 and 41705, Pub. L. 115-254, and Pub. L. 118-63.

### Source

Source: Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, unless otherwise noted.