---
kind: "section"
citation: "14 C.F.R. § 380.33"
title: "14"
number: "380.33"
heading: "Major changes in itinerary or price; refunds."
url: "https://uscodex.org/cfr/14/380.33"
---

# §380.33. Major changes in itinerary or price; refunds.

- (a) For the purposes of this section, “major change” means any of the following:
  - (1) A change in the departure or return date shown in the operator-participant contract, (or, if the contract states alternative dates, the date designated to the participant by the charter operator in accordance with [§ 380.33a(b)](/cfr/14/380.33a.md?p=b)), unless the change results from a flight delay. In any event, however, a date change that the operator knows of more than 2 days before the scheduled flight date, and any delay of more than 48 hours, will be considered a major change.
  - (2) A change in the origin or destination city shown in the operator-participant contract for any flight leg (or, if the contract states alternative cities, the city designated to the participant by the operator in accordance with [§ 380.33a(b)](/cfr/14/380.33a.md?p=b)), unless the change affects only the order in which cities named in a tour package are visited.
  - (3) A substitution of any hotel that is not named in the operator-participant contract; and
  - (4) A price increase to the participant that occurs 10 or more days before departure and results in an aggregate price increase of more than 10 percent.
- (b) The charter operator shall not increase the price to any participant less than 10 days before departure.
- (c) The charter operator shall notify all participants of major changes, as required by the operator-participant contracts. This notification shall include the participants' rights to refunds required to be described in the operator-participant contract. The operator shall, if applicable, also notify the participants that the acceptance of a refund constitutes a waiver of their legal rights.
- (d) Except as otherwise specified, notifications and refunds required by this part are considered made at the time they are mailed or sent by an equivalent method.
- (e) The charter operator shall make all refunds required to be described in the operator-participant contract within the time limits set forth in paragraphs [(k)](/cfr/14/380.32.md?p=k), [(n)](/cfr/14/380.32.md?p=n), [(r)](/cfr/14/380.32.md?p=r), and [(s)](/cfr/14/380.32.md?p=s) of § 380.32, as applicable.

## Notes

### Authority

Authority: 49 U.S.C. 40101, 40102, 40109, 40113, 41101, 41103, 41301, 41504, 41702, 41708, 41712, 46101.

### Source

Source: Docket No. OST-97-2356, 63 FR 28241, May 22, 1998, unless otherwise noted.