---
kind: "section"
citation: "13 C.F.R. § 102.26"
title: "13"
number: "102.26"
heading: "Responses to requests for access to records."
url: "https://uscodex.org/cfr/13/102.26"
---

# §102.26. Responses to requests for access to records.

- (a) **Acknowledgements of requests.** On receipt of a request, an office shall send an acknowledgement letter to the requester.
- (b) **Grants of requests for access.** Once an office makes a determination to grant a request for access in whole or in part, it shall notify the requester in writing. The Program/Support Office Head or designee shall inform the requester in the notice of any fee charged under [§ 102.31](/cfr/13/102.31.md) and shall disclose records to the requester promptly on payment of any applicable fee. If a request is made in person, the office may disclose records to the requester directly, in a manner not unreasonably disruptive of its operations, on payment of any applicable fee and with a written record made of the grant of the request. If a requester is accompanied by another person, he or she shall be required to authorize in writing any discussion of the records in the presence of the other person.
- (c) **Adverse determinations of requests for access.** A Program/Support Office Head or designee making an adverse determination denying a request for access in any respect shall notify the requester of that determination in writing. Adverse determinations, or denials of requests, consist of: a determination to withhold any requested record in whole or in part; a determination that a requested record does not exist or cannot be located; a determination that the requested information is not a record subject to the Privacy Act; a determination on any disputed fee matter; and a denial of a request for expedited treatment. The notification letter shall be signed by the Program/Support Office Head or designee, and shall include:
  - (1) The name and title or position of the person responsible for the denial;
  - (2) A brief statement of the reason(s) for the denial, including any FOIA or Privacy Act exemption(s) applied in denying the request; and
  - (3) A statement that the denial may be appealed under [§ 102.27(a)](/cfr/13/102.27.md?p=a) and a description of the requirements of [§ 102.27(a)](/cfr/13/102.27.md?p=a).

## Notes

### Source

Source: 72 FR 17369, Apr. 9, 2007, unless otherwise noted.

### Authority

Authority: 5 U.S.C. 301, 552, 552a; 31 U.S.C. 3717, 9701; 44 U.S.C. 3501.

### Source

Source: 61 FR 2673, Jan. 29, 1996, unless otherwise noted.